Karen Mason

[Karen Mason @Odessa2002]

@FalconerPhotos @York_Minster @YorkMinChoir @yorkwalls @Yorkshire2018 @york_spotlight Yes I have a direct message last week no reply

[Karen Mason @Odessa2002]

@FalconerPhotos @York_Minster @YorkMinChoir @yorkwalls @Yorkshire2018 @york_spotlight And are you open to general public today … still waiting for a reply to my complaint 😡

[Karen Mason @Odessa2002]

@York_Minster Your advertise on Facebook and X so why not post on there …, 😡😡your representative at door needs customer service training .. you must admit 180 miles for a wasted journey not acceptable

[Karen Mason @Odessa2002]

@York_Minster
😡😡😡Drove 90miles today from Newcastle to see Christmas trees …. Only to find it was closed to public nothing on Z or Facebook … certainly not happy and explanation given to me by your representative was very condescending 😡😡😡

[Karen Mason @Odessa2002]

@MAS Hi I have sent screenshots via DM I still think it’s not acceptable for lack of response

[Karen Mason @Odessa2002]

@MAS
You are an absolute joke
Lost baggage … no explanation !
Lies told by customer relations … no explanation
No response from e mails !!! #norespect

[Malaysia Airlines @MAS]

Hi, @Odessa2002. We are truly sorry to hear this. Please know that it is never our intention to disappoint our customers. Kindly provide us with a screenshot of the latest email that you have received from our Customer Relations representative as well as the following details via 'Direct Message' for our further checks and assistance:-

GTS case reference number:
Case reported date:

We look forward to hearing from you soon. -SA

[Karen Mason @Odessa2002]

@MAS … Not impressed at all with this airline …. Lost my luggage … lied about where is was and when it would arrived … left for 4 days without any clothes …. And not happy to compensate !! 😡

[Karen Mason @Odessa2002]

@MAS I have and still no reply

[Karen Mason @Odessa2002]

@MAS ….
What do I have to do to speak to some …. I am stuck in KL with no luggage and no clothes for over 24 hours now was promised my luggage would be located and delivered by 9pm last night 😡😡

[Karen Mason @Odessa2002]

@MAS m
Malaysia airlines are a joke !!

[Karen Mason @Odessa2002]

@youssef_dawn Happy Anniversary 💞

[Karen Mason @Odessa2002]

@DeveraShawie @MCushlow Thank you so much Sharon for organising our international buffet lunch you did us proud 💞💞

[Karen Mason @Odessa2002]

@MillerHomesUK If you have any sense at all …. DONT 😡

[Karen Mason @Odessa2002]

Lovely and thoughtful gift from my Cardiothoracic Theatre colleagues….very much appreciated 💔💔#cardiothoracicfamily

[Karen Mason @Odessa2002]

@rdslight @JosephCosgrove7 @NewcastleHosps @SustainableNUTH Totally agree that tree looks shocking !!

[Karen Mason @Odessa2002]

@rdslight @Kjbren1 @_a_liNE_news @nsaicm @MADEinHEENE I know who’s it is !!

[Karen Mason @Odessa2002]

@youssef_dawn Happy Anniversary 💞

[weary medic 💙 @MedicWeary]

I’m old enough to remember when operating lists were am and pm with lunch inbetween. Then managers asked us to work all day and provided sandwiches as compensation. Then the sandwiches stopped (“saving money”) and now anaesthetists do 10-12 hr days, solo with no breaks at all. 😡

[Karen Mason @Odessa2002]

@JackieDanielNHS @NewcastleHosps @Newcastle_NHS @CollabNewcastle @NHSEmployers @TheIHI Very disappointed the cakes didn’t arrive in Theatre’s 😢