OfficialPLT_CS

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[OfficialPLT_CS @OfficialPLT_CS]

This account is no longer monitored. We are unable to resolve customer queries on this account. Please refer to https://t.co/VP8ExdlBkh to review all the options to contact our support team✨

[OfficialPLT_CS @OfficialPLT_CS]

@pookiepunisher Hey, so sorry to hear about this. Please drop us a DM with your order number, full name and email address linked to PLT along with your query and I will definitely check this out for you as soon as possible.

-Jessabelle U

[OfficialPLT_CS @OfficialPLT_CS]

@caitlinmorgs Hi there, I am sorry to hear that you are having trouble making your return.

Please can you DM us your order number and email address?

- Naqash

[OfficialPLT_CS @OfficialPLT_CS]

@_WickedHeart Hi I'm sorry to hear that your order is not yet delivered to you. Please DM us your order number, email address so I could look into this for you.

- NheilPatrick

[OfficialPLT_CS @OfficialPLT_CS]

@Jamie___Leigh90 Hey, so sorry to hear about this. Please drop us a DM with your order number, full name and email address linked to PLT along with your query and I will definitely check this out for you ASAP

- Jhon

[OfficialPLT_CS @OfficialPLT_CS]

@moncaton please can you drop us a DM with your order number and email address, we will take a look for you as we do still use inpost as a courier

- Suhail

[OfficialPLT_CS @OfficialPLT_CS]

@elinorrlewiss sorry to hear this! Please send us private DM with your order number and name of missing item so we can look into this for you

- Saba

[OfficialPLT_CS @OfficialPLT_CS]

@Nellrneste1 Hey, I'm sorry to hear you're having trouble with your order, please can you DM us with your order number and email address so we can look into this for you, thanks

- Sophie

[OfficialPLT_CS @OfficialPLT_CS]

@KayahHazell Hello Kayah, I am really sorry to hear you haven't received your parcel especially as you have royalty delivery. Can you please send me a DM with your order number so I can look into this for you.

- Heather

[OfficialPLT_CS @OfficialPLT_CS]

@annalisegandy Please do allow the 15 days return timeframe from the date you returned the item back to us for your parcel to reach our warehouse and for the refund to be process .

- Jayson

[OfficialPLT_CS @OfficialPLT_CS]

@annalisegandy
Hi Annalise! Thank you for reaching out on us! Let me help you to answer your query regarding with our refund. Refunds can only take 48 hours to reflect in your account if you've used Klarna, Clearpay and Paypal. While for debit card/credit card it will take no -

[OfficialPLT_CS @OfficialPLT_CS]

@H60444010H Thank you for reaching out. I apologize for what happened to you. I can help you with this. Kindly direct message us so I can sort this out for you.

- Joven

[OfficialPLT_CS @OfficialPLT_CS]

@Sarahcorson4 Hey there Sarah, sorry to hear your refund is incorrect, please dm us with your order number and email address and we'll be able to look into this for you ASAP.

- Bea

[OfficialPLT_CS @OfficialPLT_CS]

@Lauren_kelsall Hi Lauren, I'm so sorry to hear this! Please could you dm us and we will advise further on this.

- Shaunna

[OfficialPLT_CS @OfficialPLT_CS]

@TamsynLouiseAsh Hey, so sorry to hear about this. Please drop us a DM with your order number, full name and email address linked to PLT along with your concern with us.

- Kyla

[OfficialPLT_CS @OfficialPLT_CS]

@LauuJones Hi @LauuJones thank you for letting me know about this. For me to help you further with this, could you please send me a direct message.

- Jaychelle

[OfficialPLT_CS @OfficialPLT_CS]

@bizza_x Hey, please drop us a DM with your order number, full name and email address linked to PLT along with your query and I will definitely check this out for you ASAP

- GeorgeBrian

[OfficialPLT_CS @OfficialPLT_CS]

@KerryChapmak Thank you for reaching out. I apologize for what happened to you. I can help you with this. Kindly direct message us so I can sort this out for you.

- Joven

[OfficialPLT_CS @OfficialPLT_CS]

@youandneo Please check your DM'S and we will help you.

- Zoe