#swissairline & #Lufthansa
The call center: I’ve been calling them all morning, I got just a lot of attitude and zero information. Nobody knows where the luggage is and they just gave me different numbers to call (but receiving the same answer)
I’m speechless, shame on you!
#swissairline & #lufthansa
-lost luggage when arrived in Chicago. Swiss & Lufthansa staff at the airport didn’t give any support (thanks #unitedairlines for helping us
#swissairline & #lufthansa
at the counter in order to get assigned a hotel for the night and a new flight (people were fainting and shouting during the process...)
#swissairline & #lufthansa
𝐓𝐡𝐞 𝐰𝐨𝐫𝐬𝐭 𝐟𝐥𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐨𝐟 𝐦𝐲 𝐥𝐢𝐟𝐞
2 hr delay on the 1st flight. 4 hr delay on the second flight to Chicago, then cancelled it when we were already on board, made to do 4.5 hr line (!!)