We are Britain’s independent energy regulator.
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
Has your heating stopped working? Check the basics:
Is the thermostat turned up?
Is there power to the boiler?
Does your boiler have enough pressure?
After checking these, contact your landlord or housing provider if you rent
If you need more help, contact your energy supplier
Energy scams don’t stop when the weather gets colder.
As energy demand rises over winter, so can scam attempts.
Stop, check and protect yourself from scams. ❄️⚠️
Part 2 of our scam aware series: Digital scams
Scammers often send emails that look official but aren’t. Check the sender - real Ofgem emails end @ofgem.gov.uk and genuine branding won’t look stretched or blurry. If it feels rushed or suspicious, stop and don’t click.
Energy scams don’t stop when the weather gets colder.
As energy demand rises over winter, so can scam attempts. Stop, check and protect yourself from scams. ❄️⚠️
Stay one step ahead of scammers this April Fools’
Part 1 of our scam aware series: Impersonation Scams
✅ Ofgem won’t sell you energy
✅ Won’t ask for bank details
✅ Won’t show up at your door
📞 0300 123 2040
📧 [email protected]
🔗 Tap our link in bio for more
⚠️ Bad weather is affecting parts of the UK with amber warnings in place for Cornwall and parts of Devon and a yellow rain warning in place in parts of Scotland. 🌧
Power cut? Call 105
Smell gas? Call 0800 111 999
#StormAusten
🏠 Moving home can be stressful, but don’t forget about your energy supplier!
Give notice and provide meter readings and a forwarding address to ensure a smooth transition.
Tap our link in bio for more.
If you’re eligible for the £150 Warm Home Discount, look out for a letter telling you what to do next.
Letters will be sent between now and January with the first batch of letters landing on doormats this week.
More info here: https://t.co/Hg19jREEPo
Could you get extra support this winter?
Check out these 5 ways to take control of your energy bill and find out how to speak to people who can help.
https://t.co/bXcZEqQZqe
We've launched a consultation on a proposed licence change to help reinforce GB's gas import capability. The proposal aims to strengthen energy resilience & support secure supplies for homes and businesses.
Consultation: https://t.co/jGwEuJB3Tl
Statement: https://t.co/EIJZVfz4zm
Scammers are posing as Ofgem to steal your info.
✅ Ofgem won’t sell you energy
✅ Won’t ask for bank details
✅ Won’t show up at your door
Got a dodgy message? Stop. Check. Protect.
📞 0300 123 2040
📧 [email protected]
🔗 Tap our link in bio for more.
We've launched Tender Round 14 of the Offshore Transmission Owner (OFTO) regime covering the transmission assets for Hornsea 3. At around £3.44bn it's our largest OFTO asset tendered to date, helping attract investment while delivering value for consumers https://t.co/Mr11HdChQ3
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://t.co/mxK40apZY0
Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need:
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
Ofgem has received NESO’s account of electricity system events during the week commencing 22 June, set out in the preliminary report commissioned by Ofgem under the Terms of Reference published in July and we have set out our next steps here: https://t.co/GlxhGTkche
We've confirmed £642.1m funding for @NationalGrid's Bramford to Twinstead project.
The upgrade will help connect more homegrown clean power, strengthen energy security and increase grid capacity, while protecting consumers from unnecessary costs.
More: https://t.co/MpqmNJ5wpQ
Have you fallen behind on paying your energy bills?
🟠 Free debt advice here https://t.co/MGOm9Vn6L2
🟠 Check your eligibility for extra support here https://t.co/3TW5jv0d4u
🟠 Find out about grants available to pay off debts here
https://t.co/IGCrNObMw9
We're consulting on whether to activate the Market Stabilisation Charge (MSC), a measure designed to help keep the energy market stable and protect consumers during periods of price volatility.
Learn more: https://t.co/FsWbQN1fV1