Olly Neash

singer-songwriter, session guitarist/vocalist...etc

[Olly Neash @OllyNeash]

@AvantiWestCoast hope you’re not going to cancel or delay another one of my trains trying to get to Liverpool from MK before
10pm having to do some crazy map/time work changing in Lichfield right now

[Olly Neash @OllyNeash]

@virginmedia @Virgin is this really the level of customer service you aim for? Patronising customers with sarcastic emojis? It’s enough that you’re unwilling to help with my issue without this.

[Olly Neash @OllyNeash]

@virginmedia had a completely useless cyclical call with first customer services and then retention team. All I want to do is cancel tv package and keep broadband. There is little or no incentive to stay as a customer. Unable to find a price or deal that is broadband only. Joke

[Olly Neash @OllyNeash]

@virginmedia PR9 7HD

[Olly Neash @OllyNeash]

@virginmedia broadband off for a second day now. No reason given just that there’s an issue. Unacceptable that in an age of working from home this keeps happening.

[Olly Neash @OllyNeash]

@virginmedia It has the same problem as yesterday saying it will be fixed by 5.10pm. So by rights should have been fixed yesterday. How long will this work be affecting Southport PR9?

[Olly Neash @OllyNeash]

@TicketmasterCS was through to oasis tickets, selected 4 tickets and then it was trying to load and kicked me out. Terrible site not cit for service

[Olly Neash @OllyNeash]

@AvivaUK Emailed customer service and they just suggested that we get insurance somewhere else!

[Olly Neash @OllyNeash]

@AvivaUK tried now for 2 days to get through to your Motor insurance Policy Investigation team including a fruitless hour spent on hold, only to be cut off. Why can’t you answer the phones? Trying to buy a new policy. Massive doubts over if we even should.

[Olly Neash @OllyNeash]

@AvivaUK It wouldn’t be so bad if we could even get through to being on hold. We are just told that they aren’t taking any calls and to try again later. Have tried to go through customer service but can’t get anywhere without a policy number.

[Olly Neash @OllyNeash]

@TFinn91744967 @virginmedia and Southport

[Olly Neash @OllyNeash]

#teamskoobs

[The Square Ball @TheSquareBall]

We’ve fucking done it. WEVE FUCKING DONE IT

[Olly Neash @OllyNeash]

@Vitality_UK Messaged you again, no reply.

[Olly Neash @OllyNeash]

@Vitality_UK still no answer to my DM. New customer not been able to log into my account at all. Looks like you’ve had no problem setting up your direct debit though.

[Olly Neash @OllyNeash]

@Vitality_UK still not able to log into my account. Was told to wait 24 hours on Friday. Tried every day since and still doesn’t work. To make it worse I have had no reply to my messages to you. Not a great introduction to the company.

[Olly Neash @OllyNeash]

@SkyHelpTeam 7 days and counting without broadband, conflicting interactions with Sky advisors still no word from @WeAreOpenreach I want to know when I will be connected.

[Olly Neash @OllyNeash]

@OpenreachHelp Hi @WeAreOpenreach we are now 7 days on from when we were supposed to have our broadband activated. After numerous calls to our provider it turns out you haven’t updated them since Friday. Without direct contact we are left without broadband and ever increasing mobile data bills!

[Olly Neash @OllyNeash]

Just posted a photo https://t.co/LFe7GCKzVh

[Olly Neash @OllyNeash]

European tour anyone? Here comes more bad news for musicians and industry freelancers. @WeWillBeHeard1