OmioSupport

Your bookings with @OmioGlobal: Stay informed and supported every step of the way with our comprehensive travel updates and accessible customer service channels

[OmioSupport @OmioSupport]

@micaagagg @Omio Hola, ya te hemos enviado un mensaje privado con más información para ayudarte con este caso. Por favor, revisa tu bandeja de entrada.

[OmioSupport @OmioSupport]

@thomdorkings Hi Thom we just answered to your DM! Thank you for your patience!

[OmioSupport @OmioSupport]

@Gagane4cy @FlixBus Hi Gagan, we are very sorry to hear your trip was ruined, kindly send us a DM with the email used during the booking and the booking number and we will be more than happy to have a look at your problem. Thank you for your patience.

[OmioSupport @OmioSupport]

@lwtopslinsxn Hi there,

We're very sorry for the inconvenience and understand how frustrating it is to wait for a resolution.

Please send us a DM with the email address used for the booking and your booking number, and we'll be happy to take a closer look at your case and help you further.

[OmioSupport @OmioSupport]

@LeoMAB21 Hi,we’re very sorry to hear about your experience. Your XCover mainly covers specific unexpected events. Ticket cancellation fees are determined by the transport operator’s fare policy, displayed during the booking process. We can see  that your can be cancelled for a 80% fee

[OmioSupport @OmioSupport]

@LeoMAB21 Hi! Sorry to hear things didn’t go smoothly. Let us know your booking number and we’ll look into it for you as soon as possible.

[OmioSupport @OmioSupport]

@FabienB26659959 @OmioGlobal We’re sorry for the frustration. Please share your booking number used for the booking so we can check why your tickets were not delivered and assist you as soon as possible.

[OmioSupport @OmioSupport]

Attention travelers 🚂🚨Due to engineering works, some SNCB services will be impacted this weekend - the 14th and 15th of October 😥
If your trip is affected please don't hesitate to contact us or our Customer Service Team here: https://t.co/2H31vDnaMc 🙂

[OmioSupport @OmioSupport]

@SColtro76788 We understand the urgency of your request and can confirm that we have passed your case to our support team with priority. They will review your booking and get back to you as soon as possible regarding the possible changes.

[OmioSupport @OmioSupport]

@Kombo_Shoko We’re really sorry for the long wait and understand how frustrating this must be. Please share your booking number and we’ll do our best to help you with the ticket change.

[OmioSupport @OmioSupport]

@jelgie We’re sorry for the trouble. Please use the support link to send us the proof of payment and the email address where you received the tickets so we can review your case.

https://t.co/4VfsqMtpCL

[OmioSupport @OmioSupport]

@rsvxixon Lamentamos mucho la situación y la demora en la resolución. Entendemos lo frustrante que debe ser. Por favor, envíanos el número de reserva para que podamos revisar el caso en detalle y ayudarte lo antes posible.

[OmioSupport @OmioSupport]

@rsvxixon Hi, we’re sorry to hear about your experience.

If the train was cancelled, you are of course entitled to a refund according to the operator’s policy. Please share your booking number with us or contact us via https://t.co/IAjOEV0YSs
so we can review your case

[OmioSupport @OmioSupport]

@honestshawn Hi! Sorry to hear things didn’t go smoothly. Let us know your booking number and we’ll look into it for you as soon as possible.

[OmioSupport @OmioSupport]

@rsvxixon We are so happy to hear it, please do not worry, refunds always take some days to be visible, this depend on our bank

[OmioSupport @OmioSupport]

@rsvxixon Please send us a DM with email address used and the booking number. Thank you!

[OmioSupport @OmioSupport]

@Vito_delSur @Omio Thanks for reaching out. We’ve sent you a direct message on Linkedin with the details on how to proceed with your complaint. Please check your inbox and we’ll be happy to assist further.

[OmioSupport @OmioSupport]

@Vito_delSur Thanks for reaching out. We’ve sent you a direct message on Linkedin with the details on how to proceed with your complaint. Please check your inbox and we’ll be happy to assist further.

[OmioSupport @OmioSupport]

@Vito_delSur Thanks for reaching out. We’ve sent you a direct message on Linkedin with the details on how to proceed with your complaint. Please check your inbox and we’ll be happy to assist further.

[OmioSupport @OmioSupport]

Our friendly customer support team is here for you if you have any questions about your bookings! The easiest way to reach us is via this link: https://t.co/25g2U05yo2 Have a great weekend!😊

[OmioSupport @OmioSupport]

@Gagane4cy @FlixBus @ecc_france Hi, we are looking into request, thank you for your patience

[OmioSupport @OmioSupport]

@Gagane4cy @FlixBus Hi there,

We’re sorry to hear about your experience.

Please share your booking number with us, and we’ll be happy to take a closer look at your case and review your request.