FINALLY! took hours of time to finally reach customer service on @americanair and straighten out the seat situation. But it shouldn't have happened in the first place, and it certainly should not have taken this long, the frustration, the constant re-explaining, etc to be fixed
@AmericanAir@traviscryan Here's some feedback. I booked a flight for 4 people back in June. at that time, I also booked the seats. I have my receipt that shows the seat numbers. Now, when I look at my reservation for next week, none of us have seats! we can't sit together unless we pay for prmium!
@americanair seriously! I had seats with my reservation, now you tell me I don't have seats and if we want to sit together we have to pay for premium!!!??
Exclusive screening of StyrofoamMom The Movie. Center of Concern & Green Business Roundtable present Miriam Gennari--aka StyrofoamMom--on August 1 - https://t.co/MHl9KUNgGb