Airlines will be required to issue prompt automatic refunds when a flight is cancelled or significantly delayed or changed, under a new Transportation Department rule. They will also be required to reveal all fees before a ticket is purchased. https://t.co/e7wa6MtY7y
To excel in digital transformation, internalize these pivotal insights:
- Tech is just one piece; put equal emphasis on human interactions
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Port-of-Spain, Trinidad & Tobago, August 25, 2023. Caribbean Airlines has set up a dedicated REFUND PORTAL for all customers inconvenienced by flight cancellations over the period August 19 – 22, 2023
The portal is live and accessible via: https://t.co/bqDIuwhyFg
Knowing your numbers is an art, not a science.
I’ve been a CFO for 10+ years, so let me break down the essentials tools you need to master your numbers: