@PJ17862 Hi there - We hear you and understand your frustration. If you still need assistance, please dm us and we'll have a member of our team look into your bill and follow up with you directly. Thanks!
@PJ17862 We're sorry to hear you've had trouble getting your prescription and understand your frustration. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly. Thanks!
@AmandaMustafic Hi Amanda - We take this feedback seriously and would like to look into this further. Can you please send us an email at [email protected]? A member of our patient experience team will follow up with you directly to assist.
@thegypsysister We're sorry to hear you've had this experience. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly to assist.
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@MaksimGolivkin Hi Maksim - We're sorry to hear you had this experience and apologize for the delay. If you'd like to discuss this further, please dm us and we'll have a member of our team follow up with you to assist.
@evenmoreauntbob Hi Roberta - We're sorry to hear you've had this experience and take this feedback seriously. If you'd like to discuss this further or still need assistance, please dm us and a member of our team will follow up with you directly.
@InverseMarcus Hi there - We're sorry to hear you're having trouble finding an appointment. We're working hard to hire more clinicians and open up more appointments. In the meantime, we do have additional care options in our One Medical app including Treat Me Now and Video Chat.
@RealOpinionOnly Hi there - We're sorry to hear you've had this experience and take this feedback seriously. If you still need assistance with your wife's account or would like to discuss this further, please dm us with your contact info and we'll have a member of our team follow up directly.
@SunjitDhillon Hi Sunjit - We'd be happy to look into your bill for you. Please dm us with your contact info and we'll have a member of our team reach out to you to assist.
@nickelgeetweets We're sorry to hear you've had this experience and would like to learn more about your time with us. If you're open to discussing this further, please dm us and we'll have a member of our team follow up with you directly.
@hillarycbush We're sorry to hear you've had this experience, Hillary. We take this feedback seriously and would like to learn more about your visits. If you're open to discussing this further, please dm us and we'll have a member of our team follow up with you directly.
@SofieHamilton Wow! Thanks so much for sharing this, Sofia! 💚 We're so glad we could help you stay on top of your prescriptions ahead of your trip, and look forward to being a part of your health and wellness journey. Safe travels!
@puhlkit We're sorry to hear you've had trouble reaching our team, Pulkit. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly.
@markhlyon Hi Mark - We're sorry to hear you've been disappointed with our pediatric care. We are always looking to improve the patient experience, so if you're open to discussing this further, please dm us.