@johnpaitken Hello John, thank you for reaching out to us. We currently provide a 1 year warranty on our products and as your warranty has now expired, we are unable to offer a replacement or refund in this circumstance.
@PrabjothSaimbhi@therabody Hello, thank you for reaching out to us. We're very sorry to hear this. Please could you reach out to our customer support team providing them with a photo/video of the issue and they will be able to assist you further with this matter - [email protected]
@mel_maclean Hello Linda, we're very sorry for any inconvenience caused. Unfortunately, we cannot cancel orders whilst they are in transit, but they can be returned to us once received and we will be happy to assist you with the returns process via - [email protected]
@MimiTajiri Hello Mimi, we're sorry to hear this. Please could you reach out to our customer support team who will be able to assist you with your order and current delivery status - https://t.co/QG5V7JgO8A
@TeresaH86903999 Hello Teresa, upon checking this we can see that our customer support team have responded to your email. Our customer support team aim to respond to all emails within 48 hours.
@wozaboxa Hello Pierre, we are very sorry for the delay with your order, this is not usually how we operate. The delay was unexpected and totally out of our control and we can only apologise for this - OnePhysion
@analyonne Hello Ana, we're very sorry to hear this. Upon checking we can see that our customer support team have offered you a returns label in order to return your order for a refund or replacement. Please email our customer support team who will be able to get this created for you.
@wozaboxa Hello Pierre, we're very sorry about this. Upon checking your order, we can see that there was a delay within the shipping network which caused a delay in the movements of your parcel. We can see that your parcel is now with Royal Mail and being prepared for delivery. -OnePhysion
@Fources32 Hello Mike, we cannot stop you receiving any ads on your devices as this is something only you can change, but we can delete all data we hold for you. Please email our customer support team who can assist you with this further - [email protected]
@harrydenison Hello Harry, thanks for your message. Our products can last forever, depending on the use. But, we currently only offer a 1 year warranty, as this is passed, we are unable to offer a replacement/refund for this order.
@harrydenison Hello Harry, thanks for reaching out to us. Our warranty is 1 year for all products and we can see that your warranty has now expired. - OnePhysion
@jcnavarromedina Hey Juan, thank you for reaching out to us. Please could you reach out to our customer support team who can assist you to unsubscribe from our mailing list - [email protected]