Onecom Help

Official home of Onecom's Customer Service team. We're here Mon-Fri, 9am-5pm. Feel free to drop us a tweet or DM. Latest news: @OnecomUK

[Onecom Help @OnecomUKHelp]

@welshjaci Hi Jaci, I am sorry to hear that you are having trouble with your phone service. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@GeorginaWald Hi Georgina, our offices were closed on 29/03/2024 due to the bank holiday. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@steve220459 @OnecomUK Hi Steve, I am sorry to hear that you were cut off. Please start a live chat with our team https://t.co/SkXpuSNWP6 and they will be able to help

[Onecom Help @OnecomUKHelp]

@Lorrain30520059 You should be able to DM us now, as we are now following you

[Onecom Help @OnecomUKHelp]

@Lorrain30520059 @VodafoneUK @MartinSLewis Hi Lorraine, I am sorry to hear that you are looking to leave. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@mostlyswimming Hi, I am sorry to hear you are having trouble with this. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@BobbieApps Hi Bobbie, I am sorry to hear that you have had these issues. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@CJM_Lancs @onecompartners Hi , I am sorry to hear that you are having issues. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@KirstyLovesBiz Hi Kirsty, I am sorry to hear that you haven't been able to get in touch over the phone. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@oliviakate2191 @OnecomUK Good afternoon Olivia, all of our fixed line faults queries are dealt with by the team on 03300 888 999, option 3.

[Onecom Help @OnecomUKHelp]

@cinbair Hi, I am sorry to hear that you are having issues with Horizon App. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@WeddingWhispers Good afternoon, I am sorry to hear that you're displeased with our service. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

Keep on top of your phone bill with our top 10 money saving tips - https://t.co/QXU5YTlxj8

[Onecom Help @OnecomUKHelp]

@alicemaywyatt Good afternoon, I'm sorry to hear you're having issues getting in touch. Queries such as these are dealt with via our Fixed Line Faults team on 03300 888 999, option 3. If you're having trouble reaching them on this line, we can look to raise a call back for you should you wish?

[Onecom Help @OnecomUKHelp]

@TheChrisAshton2 @OnecomUK Hi Chris, I am sorry to hear about your upgrade issues. I would be happy to help, please DM us at this link and I will look into it for you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@TheChrisAshton2 @OnecomUK Hi Chris, I am sorry to hear that you've had an issue with a mifi delivery. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@NickWinning1 @OnecomUK Hi Nick, I am sorry to hear that you have not been able to contact us. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osLLU

[Onecom Help @OnecomUKHelp]

@thewestonman @OnecomUK Hi, I am sorry to hear you've not had a reply. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@masonp69 Hi Paul, I am sorry to hear that you are looking to leave. Please message us at this link and I’ll look into that for you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@andreaslazarou9 @OnecomUK Hi Andreas, I am sorry to hear that you're still experiencing problems. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm

[Onecom Help @OnecomUKHelp]

@andreaslazarou9 @OnecomUK Hi Andreas, I am sorry to hear that you're having issues with your internet and phone line. Please message us at this link and I’ll do my best to help you; https://t.co/5dvL4osdWm