Online Customers Satisfaction Team

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@craigally1 Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[Craig Smith @craigally1]

@ScotRail @NetworkRailSCOT My partner who is a wheelchair user and stranded in aviemore booked on (now cancelled) 15:25 train to Glasgow. Are there plans on replacement buses or will subsequent trains be running.

[Craig Smith @craigally1]

@ScotRail @NetworkRailSCOT My partner who is a wheelchair user and stranded in aviemore booked on (now cancelled) 15:25 train to Glasgow. Are there plans on replacement buses or will subsequent trains be running.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@JamesCo02902127 Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[James Conway @JamesCo02902127]

@ScotRail, any updates on the platform 4 toilets reopening? Been closed a few weeks now, bit annoying having to go from platform 4 to platform 1 when getting a train from platform 4.

[James Conway @JamesCo02902127]

@ScotRail, any updates on the platform 4 toilets reopening? Been closed a few weeks now, bit annoying having to go from platform 4 to platform 1 when getting a train from platform 4.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[Samsquantch @TheSamsquantch]

@ScotRail Hi, can I expect any train to come through Argyle Street heading into Hamilton Central; a Larkhall train and Motherwell train have already been cancelled.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@carl_spackler74 Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@helpful_life1 Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[Helpful Tips @helpful_life1]

@ScotRail if a customer is not using a blue concession card when buying a ticket, perhaps it’s because the customer is not old enough to qualify for one. We don’t need to be asked if we want to use it. I’m away to price face lifts now 🤣

[Helpful Tips @helpful_life1]

@ScotRail if a customer is not using a blue concession card when buying a ticket, perhaps it’s because the customer is not old enough to qualify for one. We don’t need to be asked if we want to use it. I’m away to price face lifts now 🤣

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@hiyaellenx Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[ellen @hiyaellenx]

@ScotRail hi my brothers stuck at dalmuir is looking to get to helensburgh is there any replacement buses ? thanks

[ellen @hiyaellenx]

@ScotRail hi my brothers stuck at dalmuir is looking to get to helensburgh is there any replacement buses ? thanks

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@nataliecx_xx Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.

[Online Customers Satisfaction Team @OnlinTeam_Claim]

Thank you for bringing this matter to our attention. Kindly follow us back so we can connect with you via direct message and provide the necessary assistance as quickly as possible

[NatalieCx @nataliecx_xx]

@ScotRail Hi has the 18.30 left Dalmuir it seems to be the only one showing on rhe app as running but delayed but isn’t showing if it’s left Dalmuir or not

[NatalieCx @nataliecx_xx]

@ScotRail Hi has the 18.30 left Dalmuir it seems to be the only one showing on rhe app as running but delayed but isn’t showing if it’s left Dalmuir or not

[Online Customers Satisfaction Team @OnlinTeam_Claim]

@catmac705 Hello there, we are concerned to hear about this. Feel free to join us, follower back and DM us via private message with your reachable WhatsApp number with more details to assist you further.
Thank you.