@rebeccafinn16@rebeccafinn16 Hi, there. We understand this experience has been frustrating for you. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
@harrysond14@harrysond14 Hi, there. We understand this experience has been frustrating for you. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
@Jen_Abs11@Jen_Abs11 Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@adellaturay@adellaturay Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@Missalotovic@Missalotovic Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@OntheBeachUK thank you for cancelling our flights and holiday!! We now can’t join our friend on her 30th Birthday celebration because the cost has gone through the roof!! The whole reason why we booked over 10 months ago !You then had the cheek to charge us £10pp for admin fees!
@dundeeweegie@dundeeweegie Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@nicolak86@nicolak86 Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@hannahjpurnell@hannahjpurnell Thank you for reaching out. Your issue has been escalated to our higher department for review. Please follow us back so we can send you a DM and assist you further.
@OntheBeachUK
How can I get support from you? I have reached out by email multiple times, by Chat, by X and Facebook. Please tell me how I can get help with my booking? Any platform is fine, just please tell me how I can get a response to an issue with the holiday I have booked?
@Gurkatayo@Gurkatayo Thank you for bringing this to our attention😊, We sincerely apologize for the delay.Due to the Current situation, please FOLLOW BACK and send as a DM with the claim details
@OntheBeachUK your confirmation link didn’t work. We have tried to contact you by telephone and on live chat. Nothing. We didn’t confirm our booking because your systems prevented us from doing so. We require this to be investigated urgently today