This is the Official OnTrac Twitter account.
Need help? ➡️DM or Text us by sending “Track my package” to 703.348.8441 to get the latest tracking information.
@JoeMac2323 Hi Joe, thanks for sharing this, and I’m really sorry for the runaround you experienced. That sounds frustrating, and we’d like to look into it for you.
Send us a DM with your tracking info when you can — we’ll make sure it gets reviewed by the right team.
@jamilles_world Hi Jamille, thanks for sharing this we’d like to look into it for you.
Send us a DM with your tracking info when you can — we’ll make sure it gets reviewed by the right team.
@dorito100 Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
@dorito100 Hi, this isn’t the experience we’re aiming for and we are sorry for the frustration. If you’re open to it, send us a DM so we can look into this further.
@joseph25 Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally see how we can help.
@codyundead Hi , this definitely isn't the experience we want for our customers. We'd like to learn more and investigate what's happening. Please send us a DM with your tracking information and we'll look into it.
@stargirljewelry Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally take a look and see how we can help.
@MateoTorgy Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
@nniiltiakk Hi Kaitlin, we're sorry to hear about this experience. We understand how frustrating this must be and we'd like to take a closer look. Please send us a DM with your tracking number so we can review the details and assist further.
@rrodriguez0824 That’s definitely not how a delivery should go. We understand why this would be frustrating, feel free to DM us your tracking details and we’ll dig into what happened here
@dodgelover2011 Hi , this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
@CPRII_44 Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
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@__aannnaa Hi Ana, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
@LKimbap Hi, this isn’t the experience we want anyone to have, and I’m sorry you’ve been dealing with this. If you can DM us your tracking details, we’ll personally make sure it’s reviewed and escalated to the right team.
@kissmy_pants Hi, we're sorry to hear about this experience. We understand how frustrating this must be and we'd like to take a closer look. Please send us a DM with your tracking number so we can review the details and assist further.
@Michelleq4o2 Hi Michelle, we're sorry to hear about this experience. We understand how frustrating this must be and we'd like to take a closer look. Please send us a DM with your tracking number so we can review the details and assist further.
@Michelleq4o2 Hi Michelle, we're sorry to hear about this experience. We understand how frustrating this must be and we'd like to take a closer look. Please send us a DM with your tracking number so we can review the details and assist further.
OnTrac is at the Retail Industry Leaders Association Supply Chain Conference in Orlando, Florida! Stop by booth 606 for more information on how OnTrac can reduce cost and provide faster transit times! #RILALink#RILA2019