Open Intelligence

We drive digital transformation for utility companies with our unified customer operations platform, Smartflex.

[Open Intelligence @OpenIntlco]

For utilities, flexibility is no longer just a technology capability. It's a business requirement.

Discover how configurable operations can help utilities adapt faster, without relying on traditional software development: https://t.co/6ETXjZis5Q

[Open Intelligence @OpenIntlco]

New rates. New mandates. New customer expectations.

Legacy CIS platforms were built to bill, not to adapt, so every change becomes a development project.

Operational flexibility is no longer an IT conversation. It's a business survival decision: https://t.co/eUUh5kMhx4

[Open Intelligence @OpenIntlco]

39 years of evolving alongside utilities and telcos. 💡
Behind every line of code are the people who made this journey possible.
Thank you for being part of our story.
Happy 39th anniversary, Open! 🎉

[Open Intelligence @OpenIntlco]

🚀 Convocatoria Semillero Profesional Open Intelligence en la @icesi

📍 Salón 501E, Edificio E
📅 6 de octubre · 8:30 a.m.

Para estudiantes de últimos semestres de Ing. de Sistemas, egresados y carreras afines. Sin preinscripción: ¡llega puntual! ✏️

[Open Intelligence @OpenIntlco]

Your utility has more customer data than ever. So why does your frontline team still have to search for the answer?

At the @Electricity_CA, Felipe Corredor will share what this looks like in practice through real AI use cases: https://t.co/g5W8xYI8sf

October 27–28 | Toronto

[Open Intelligence @OpenIntlco]

En @Andesco1 Hernando Parrott explicará por qué las empresas de servicios públicos necesitan una plataforma de operaciones de clientes, no una capa más de IA desconectada: https://t.co/LnVgBmogYx

[Open Intelligence @OpenIntlco]

P.S. Where is your team losing most of time, customer service, billing, collections, or field ops?

[Open Intelligence @OpenIntlco]

Every complaint means jumping between apps, hunting for context.
Another AI tool won't fix that, it just adds one more system.

Smartflex embeds AI into your core processes, not bolted on top.
https://t.co/I8AjlM1Bsi

[Open Intelligence @OpenIntlco]

How many systems does your team switch between just to answer one customer question? That's the real cost of AI without integration.

Discover what real workforce reinvention looks like for utilities: https://t.co/DTKEALFHo9

[Open Intelligence @OpenIntlco]

A great CIS platform doesn't stop evolving after go-live.

In this video, Gabriel Dominguez, Cybersecurity & Systems Manager at ECOGAS, explains how Open keeps Smartflex evolving alongside them, improving the experience over time.

Discover more: https://t.co/NuITw0RXfx

[Open Intelligence @OpenIntlco]

83% that's the reduction in fragmentation ECOGAS achieved by consolidating 18 legacy systems into one unified platform.

Utilities' digital transformation drives them to launch tech renewal projects, yet 70% run into problems along the way. Learn more: https://t.co/zSMSUAWUA3

[Open Intelligence @OpenIntlco]

What if your utility could operate with greater agility, efficiency, and intelligence?

Bring customer, meter, field, revenue operations, and AI together in Smartflex, a unified platform.

Ready to unlock the same results our clients see? https://t.co/NwZsQQ8skl

[Open Intelligence @OpenIntlco]

What if you could stop revenue loss before the bill is overdue?
Most utilities still act only after a payment is missed. Smartflex flips that.

🔹 88% of debt recovered in the preventive phase
🔹 $800K saved in avoidable field dispatch costs

See how: https://t.co/o7Nk5N5gQU

[Open Intelligence @OpenIntlco]

Mañana estaremos en el especial de @Energia1234: Software, Datos e Inteligencia Artificial. Conversaremos sobre cómo estas tecnologías están transformando la operación de las empresas energéticas.

Súmate a la conversación: https://t.co/VBBSxfFUkc

[Open Intelligence @OpenIntlco]

When CIS, billing, and customer engagement run on one flexible and integrated platform, utilities move faster and serve customers better. 

Verdantix just named Smartflex a Smart Innovator in its 2026 Utility Customer Platforms report: https://t.co/87XTpOzqX3

[Open Intelligence @OpenIntlco]

The organizations protecting their cash flow aren't fixing their collections. They're changing their architecture. Do you know where your revenue is going? See what leaders need to know: https://t.co/9EEWVYFSvz

[Open Intelligence @OpenIntlco]

🎉We are Smart Innovators!

We’re proud to share that Open has been featured in the 2026 Smart Innovators: Utility Customer Platforms report by @Verdantix, a global research and advisory firm specializing in enterprise technology: https://t.co/aDWtoViWaT

[Open Intelligence @OpenIntlco]

The problem isn't your AI. It's what's underneath it.

Most utilities have invested in AI. Few can show real results. Not because the models fail, but because data is fragmented and AI lives outside the processes where decisions are actually made: https://t.co/FlKOvkocwp

[Open Intelligence @OpenIntlco]

Para tener en cuenta:

👍 No es necesario preinscribirse
ℹ️ Llegar puntual al auditorio
⏲️ Tener disponibilidad de tres horas y media
✏️ Llevar lapicero o lápiz, borrador y sacapuntas

[Open Intelligence @OpenIntlco]

¿Listo para empezar a construir tu futuro en tecnología?

En Open buscamos talento joven con ganas de aprender, crear y crecer en un entorno real de innovación.

Postúlate y vive tu primera gran experiencia profesional.

@UnivalleCol