OpenText Observability and Service Management

OpenText™ Observability and Service Management solutions simplify IT operations, cut costs and boost visibility with AI and codeless tools anyone can use.

[OpenText Observability and Service Management @OpenText_ITOPs]

Meet OpenText experts at #SITS26 to discover smarter #ITOps powered by #AI, automation, and clarity.

Reveal assets accurately
Resolve problems faster
Reduce costs and complexity

Visit OpenText Stand 161 for a chance to win in our prize draw!

Learn more: https://t.co/TZ9dVBKH43

[OpenText Observability and Service Management @OpenText_ITOPs]

Watch these practical sessions focused on using OpenText Service Management and OpenText Aviator to deliver modern, user-centric services.

#ITSM #ITOM #AI #OpenText

[OpenText Observability and Service Management @OpenText_ITOPs]

This new blog from #OpenText breaks down five key insights on how #ITSM is becoming the backbone of #AI governance and why strong architecture matters more than ever.

#AI #ITSM

https://t.co/TWe9JeH4Uz

[OpenText Observability and Service Management @OpenText_ITOPs]

Missed Aviator Live?

No worries! All 4 sessions are now available on demand, so you can catch up anytime.

Watch now, on your schedule 📅 https://t.co/VQmN0fYdX9

#AI #ITSM #ITOps

[OpenText Observability and Service Management @OpenText_ITOPs]

Stop letting your data sit in the dark.

Learn how government agencies are transforming "unknown" information into strategic assets for:
- Enhanced public safety
- Accelerated modernization
- Budgetary efficiency

The series starts April 8: https://t.co/RhxJtR7T4s

#DarkData

[OpenText Observability and Service Management @OpenText_ITOPs]

#TuesdayTechTopic: #NetworkObservability is currently undergoing a transformation thanks to #AI and machine learning.

They spot patterns that humans might miss, anticipate issues before they surface, trace problems across complex layers and more.

🔗 https://t.co/DtLleg88e1

[OpenText Observability and Service Management @OpenText_ITOPs]

The top 3 most common benefits of using OpenText Universal Discovery and CMDB:

📈 ITSM and operations
🔆 Enhanced IT visibility
💲 Optimized ITAM and cost savings

Request a demo of OpenText Universal Discovery and CMDB: https://t.co/RR0YiZ6Rmx

*Verified by #UserEvidence

[OpenText Observability and Service Management @OpenText_ITOPs]

OpenText is heading to #SITS26!

Stop by Stand 161 and say hello.

⭐ Discover how OpenText is helping IT operations teams work more sustainably with AI, automation, and clarity.

Learn more at https://t.co/TZ9dVBKH43

#ITOps #ITDiscovery #Observability #ITSM

[OpenText Observability and Service Management @OpenText_ITOPs]

#TuesdayTechTopic: A configuration management database (#CMDB) is a specialized database designed to store detailed information about an organization's #ITassets.

Strategically, it can form the foundation for successful #ITSM in a dynamic landscape.

🔗 https://t.co/5bQoEbmU6F

[OpenText Observability and Service Management @OpenText_ITOPs]

"#DarkData"—ungoverned and unseen—is a massive security risk and a missed intelligence opportunity. We're pulling back the curtain on how the public sector can illuminate these blind spots.

📅 April 8 | 11 am PT 🔗 https://t.co/RhxJtR7T4s

#PublicSector #GovTech #DataSecurity

[OpenText Observability and Service Management @OpenText_ITOPs]

This blog discusses how IT operations are shifting from slow, reactive troubleshooting to faster, autonomous resolution as AI correlates events, identifies root causes, and reduces incident time.

Read the post now!

#AIOps #ITOps #ITAutomation

https://t.co/q2NhaZfxo7

[OpenText Observability and Service Management @OpenText_ITOPs]

Check out this customer success spotlight on how OpenText AI Operations Management enables Verto Wave to detect root causes quickly and improve IT performance: https://t.co/GMgX3N7NBW.

More on OpenText AI Operations Management: https://t.co/9YRVYbyuwy

*Verified by #UserEvidence

[OpenText Observability and Service Management @OpenText_ITOPs]

Happening Tuesday!

Experience smarter service management. Learn how AI agents and intelligent automation elevate IT operations and deliver better experiences.

10 March 2026 | 10 a.m. - 11 a.m. GMT (11 a.m. -12 p.m. CET)

Register today! https://t.co/g5mqcFnBbu

#AI #ITOps #ITSM

[OpenText Observability and Service Management @OpenText_ITOPs]

Your CMDB shouldn’t be a liability. Feed it complete, accurate, real-time data through deep discovery, and turn it into an operational advantage that drives faster fixes, smarter spending, and more secure IT.

Learn how now: https://t.co/7BHlyu2rjV

#ITOps #CMDB #ITDiscovery

[OpenText Observability and Service Management @OpenText_ITOPs]

Next week during Aviator Live, #OpenText experts will break down how to build #AI agent workflows, how to prepare data for reliable outcome, and how SaaS customers can jumpstart the journey with free Aviator entitlement.

Read the blog and register: #ITSM https://t.co/W6hshlPSpB

[OpenText Observability and Service Management @OpenText_ITOPs]

Learn how agentic #AI proactively transforms and enhances service experiences. We’ll dive deep into practical applications of agentic AI in #ITOps.

📅 Tuesday, 10 March 2026

🕙 10 a.m. –11 a.m. GMT

Register now: https://t.co/g5mqcFnBbu!

#ITDiscovery #ITSM

[OpenText Observability and Service Management @OpenText_ITOPs]

🚀The ITSX Summit is this week!

Meet with our experts to discover smarter #ITOps powered by #AI, automation and clarity.

🎉Visit the OpenText stand for a chance to win a Lego Technik prize in our prize draw!

Register: https://t.co/yeshCqfeEN

#Observability #ITSM #ESM

[OpenText Observability and Service Management @OpenText_ITOPs]

📊 92% of users rated OpenText AI Operations Management "very effective" or "effective" for full-stack event consolidation and management.

Find out for yourself the effectiveness of OpenText AI Operations Management: https://t.co/9YRVYbyuwy

#AIOps

*Verified by #UserEvidence

[OpenText Observability and Service Management @OpenText_ITOPs]

OpenText SVP of Engineering Shankar Gomathi provides a great read on how AI sovereignty and reliability can coexist through smart engineering. Explore the full perspective at IT Brief Canada.

#AIsovereignty #ITOps #cloudsovereignty @techday_ca

https://t.co/QLjqy69cTy

[OpenText Observability and Service Management @OpenText_ITOPs]

Aviator Live is coming ✨ In this two-day virtual event, we’re covering agentic workflows for #ITSM/ESM, enterprise knowledge readiness, and practical #AI use cases that deliver relevant, accurate outcomes.

Check out the sessions and register today! 🔗 https://t.co/pJlOYls31i