@AirbnbHelp It’s been 5 hrs since you asked for DM, but your support team has gone completely dark. I still waiting for my refund, forced to abandon after dealing with a drug-impaired guest, an unreachable host, an illegal unpermitted garage, and being left to sleep on the street
Hey @AirbnbHelp. Your support completely failed me. You left me stranded with nowhere to go, forcing me to sleep on the street overnight. Now support is ghosting and playing games with the resolution. Completely unacceptable breach of basic duty. Fix this. Case ID: HMPQFAHZJ5