Optimum Help

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

[Optimum Help @OptimumHelp]

@Josh_Deem_ @optimum Hello! We're sorry to hear that there's an issue with your account. We can look into this matter for you. Please don't hesitate to DM us for further assistance. Thanks! ^Tish

[Optimum Help @OptimumHelp]

@RyKei28 Hello, Francisco. I'll be happy to check on any issues with your service. Please DM us with your complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@AdamDeming Hello, Adam. I'll be happy to check on any issues with that channel. Please DM us with your complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@anatalizio0523 @MSGNetworks @optimum Hello! If you need assistance with this, please send us a DM. We'd like the opportunity to assist with any issues that you may be experiencing. ^Angie

[Optimum Help @OptimumHelp]

@dctf We are happy to be part of your local community! ^Ann

[Optimum Help @OptimumHelp]

@Alwaysteetime Hi there, we are truly sorry you're experiencing an issue setting up your account and we’re here to help! Please send us a DM with your account information so we can best assist you with this. Thank you so much. ^Ann

[Optimum Help @OptimumHelp]

@BrItTBrI @optimum Hi there. We are here for you and happy to address any concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@ChariotMan85 Good evening we understand how important consistency is. Please direct message us your account number or full street address including the zip code so we can properly test your signals for you. ^Rich

[Optimum Help @OptimumHelp]

@VaughnC3929 Hi there. We can assist you here with any issues you are having. Please DM us with details so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@Flurpledur Hi there. We can assist you here with any issues you are having with the internet service. DM us so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@Mikeski2 Hi Michael, we are truly sorry you're experiencing an intermittent TV service issue and we’re here to help! Please send us a DM with your account information so we can best assist you with this. Thank you so much. ^Ann

[Optimum Help @OptimumHelp]

@nancybknits Hi there. Thank you for providing your feedback. This is not the experience we wish to provide. If you have any questions or need any assistance, please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. ^David

[Optimum Help @OptimumHelp]

@elgringogigante Hi there. This is not the experience we wish to provide. If there is anything we can assist with, please DM us here: https://t.co/bEPlExj2Uv and we can take a look for you. ^David

[Optimum Help @OptimumHelp]

@citarella Hi there. I understand the frustration with service issues. Please DM us here: https://t.co/bEPlExj2Uv and we can take a look for you. ^Ant

[Optimum Help @OptimumHelp]

@Flagstaff_GBR Hi there. We are here for you and happy to address any service concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@Kamiinya Hi there. I understand where you’re coming from, and I’ll take a closer look at this for you. Please DM us with your full name and complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@Flagstaff_GBR Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. I'll be happy to assist you here with your account. Please DM us with your full name and complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@Kamiinya Hi there. We can assist you here with any issues you are having. Please DM us with details so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@JohnnyR47848390 Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. We can assist you here with this issue. Please DM us with your complete address so we can assist you right away. ^Juan