Optimum Help

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

[Optimum Help @OptimumHelp]

@beryanier Hi Ryen! If we can be of any assistance, please feel free to send us a DM, anytime. We'd be happy to help!^Deb

[Optimum Help @OptimumHelp]

@VernaPolitics You're very welcome! And please don't hesitate to reach out if we can be of any support ^Deb

[Optimum Help @OptimumHelp]

@VernaPolitics Hi Verna! We'd be happy to address any issues/concerns. Please feel free to send us a DM with your account #/service address. ^Deb

[Optimum Help @OptimumHelp]

@HermanShmerman Hi Herman, we'd be happy to review your account and answer any billing questions.

Please feel free to send us a DM with your account #/service address ^Deb

[Optimum Help @OptimumHelp]

@Barral69G @optimum Please feel free to send us a DM with your account information and we can submit a request for this issue ^Deb

[Optimum Help @OptimumHelp]

@TiredDadLI @optimum Hi Rob, we greatly appreciate your interest in adding our cable service!

For pricing and product information, you may visit https://t.co/Asl8NgCn3V.

You may also contact our Sales team to inquire further about packages at 1-866-218-3259. ^Deb

[Optimum Help @OptimumHelp]

@DustinFinn @optimum If we can be of any assistance, please don't hesitate to send us a DM with your account #/service address, anytime ^Deb

[Optimum Help @OptimumHelp]

@DustinFinn @TechnoTimLive @Ubiquiti @optimum Hi Dustin! We appreciate your interest in our fiber service. You may check: https://t.co/jDnwN2LrEM to see if fiber is available for your location. You may also contact our Sales Team to inquire further at, 1-866-218-3259. ^Deb

[Optimum Help @OptimumHelp]

@DianeLy27878171 Hi Diane! I'm very sorry to hear your service is down. Please feel free to send us a DM with your account #/service address and we can take a closer look. ^Deb

[Optimum Help @OptimumHelp]

Some Optimum customers in Middlesex County, NJ, are experiencing service interruptions due to a fiber cut. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. We appreciate your patience.

[Optimum Help @OptimumHelp]

@Socks_77 @optimum Hello. We'll be happy to assist you with your Optimum service issues. Feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@NubianKing67 @optimum Hello. Thank you for bringing this to our attention. We will be happy to look into this further. Feel free to send us DM.
^Randy

[Optimum Help @OptimumHelp]

@Mc21Sean @optimum Hello. If you need any assistance with your Optimum account, please send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@GridDawgs247 Hi there, if you need any support, we’re here to help! Feel free to send us a DM with more details and your account information. We’re committed to assisting you whenever you need us! ^Ann

[Optimum Help @OptimumHelp]

@MISSING_D0G Hi there, we are truly sorry you're experiencing intermittent internet connectivity and we’re here to help! Please send us a DM with your account information so we can best assist you with this. Thank you so much. We appreciate you reaching out! ^Ann

[Optimum Help @OptimumHelp]

@D_LoU88 Hi there, we're truly sorry you're experiencing service issues and we’re here to help! Please send us a DM with your account information so we can best assist you with this. Thank you so much. We appreciate you reaching out! ^Ann

[Optimum Help @OptimumHelp]

@MXMOMx3 Hi there, that is definitely not the kind of experience we want you to have and we can definitely assist you with this! Please send us a DM with your account information so we can look right into this for you. Thank you so much. We appreciate you reaching out! ^Ann

[Optimum Help @OptimumHelp]

@Yanky6137 Hi there, thank you for reaching out about this and we’re here to help! Please send us a DM with your account information. Thank you so much. We appreciate you reaching out! ^Antonette

[Optimum Help @OptimumHelp]

@BrooklynChamber We are happy to be part of your local community! ^Antonette

[Optimum Help @OptimumHelp]

@jfindura Hi there, we’re here for you and happy to help! Please send us a DM with more details and your account information so we can best assist you. Thank you so much. We appreciate you reaching out! ^Antonette