OpulenceNY

A decadent yet distinguished way to be fashionable lavishly. Opulence is something we all strive for!

[OpulenceNY @OpulenceNY]

My order even after numerous voice mails and emails. Totally unprofessional! I will be refuting these charges with my CC company! Stay away from them !

[OpulenceNY @OpulenceNY]

@makewristbands totally disappointed in this company. Purchased wristbands in which expedited manufacturing and shipping was also paid for to ensure I’d receive them in time for a important event. My event has come and gone and no one has yet to reach out to me regarding

[OpulenceNY @OpulenceNY]

@MattressFirm If only it wasn’t 2 weeks later with me and my pregnant wife STILL sleeping on the floor.
@mattressfirm what’s your definition of “priority? Asking for a friend ...

[OpulenceNY @OpulenceNY]

So @mattressfirm, you call offering a used, slimmer and cheaper mattress to me your way of “rectifying the issue” and “valuing your customers”? Day 6 of me and a pregnant women sleeping on the floor.

[OpulenceNY @OpulenceNY]

@mattressfirm where’s your “customer escalation team” again because it shouldn’t take 6 days and a whole department to rectify this issue! I bet if I was white I wouldn’t be getting this kind of service.

[OpulenceNY @OpulenceNY]

@MattressFirm @mattressfirm I will continue reaching out to the CEO John Eck, media outlets and will notify the Better business bureau @bbb_us for the extreme lack of professionalism this company continuously exemplifies

[OpulenceNY @OpulenceNY]

@MattressFirm are you guys sleeping on the beds tour customers are buying and you guys aren’t delivering?
My bed was set to be delivered today and it wasn’t. What makes it worse is I threw my old bed away, believing for some strange reason this company would abide by their...

[OpulenceNY @OpulenceNY]

@MattressFirm So @mattressfirm I’m suppose to believe there is a “customers escalation team” when you don’t even have regular live agents as employees? You send that same robotic message to all the customers you scam. I will continue to blast CEO John Eck for negligence

[OpulenceNY @OpulenceNY]

@MattressFirm My pregnant wife and I have are now forced to sleep on a hard wood floor until mid October. Good thing she’s only due in November. Thanks @mattressfirm for this nightmare experience !

[OpulenceNY @OpulenceNY]

@MattressFirm The robotic apology you seem to continuously give customers without heightening your negligence for your consumers can’t be accepted! For once, convey your apology through changed action. Show your customers you appreciate them by going above and beyond!

[OpulenceNY @OpulenceNY]

@MattressFirm @mattressfirm what’s causing my neck pain is the fact that I’m sleeping on a hard floor due to you guys not delivering my bed. Appreciate you pushing the new delivery day a month later. You guys rock !

[OpulenceNY @OpulenceNY]

How convenient of @mattressfirm to reach out 3 days after scheduled delivery to inform me that my delivery has been pushed to 10/17. My pregnant wife is gonna be thrilled at the hotel

[OpulenceNY @OpulenceNY]

Crazy how you can reach the CEO (John Eck) of @MattressFirm before speaking with a live agent! 🤔

[OpulenceNY @OpulenceNY]

@SertaMattresses When your customers buy beds, do you deliver them on the actual delivery day or do you have your customers sleeping on floors like @MattressFirm ? Asking for a friend

[OpulenceNY @OpulenceNY]

@MattressFirm I’m going to tossing and turning on my hard floor thanks to you guys not delivering my bed today. Thanks mattress firm!

[OpulenceNY @OpulenceNY]

@MattressFirm You guys had 1 job and couldn’t even deliver on the delivery! Y’all owe!

[OpulenceNY @OpulenceNY]

@MattressFirm You guys can’t truly be concerned how people sleep if you can’t even delivery peoples beds on time!

[OpulenceNY @OpulenceNY]

@MattressFirm Ridiculous! Now my back health issues will get even worse thanks to you guys !

[OpulenceNY @OpulenceNY]

@MattressFirm
@MattressFirm are you guys sleeping on the beds tour customers are buying and you guys aren’t delivering?

[OpulenceNY @OpulenceNY]

@MattressFirm
You guys have to do entirely better and make up for the fact that I’m now sleeping on the floor for lord knows how long. I demand to speak to someone besides the special needs Bot Zzzzzack!