@MTNNG@trey_elvis@NgComCommission You deducted 17GB of my data, which I was unable to use within two days due to poor network service. This is quite disappointing, and I can only describe it as taking me for granted.
@FRSCNigeria Can you explain why my original driverβs license has still not been issued since October last year? It has been 8 months and counting. I've have never experienced delays this bad before.
@IBEDC_NG Both IBEDC and TCN infrastructure need urgent rehabilitation. Itβs unacceptable that just a small downpour can cause power outages lasting for days.
@IBEDC_NG No communication on the prolonged power outage in Alaguntan area. Kindly address this issue urgently and provide a transparent update on power restoration to our area. This level of service is unacceptable.
@IBEDC_NG This situation is becoming unbearable. For the past 10 days, residents of Alaguntan have not experienced up to 4 hours of electricity in total.
Customer care lines are consistently unreachable, despite the airtime spent trying to get through. There has been no clear communication
@IBEDC_NG@NERCNG neglected. There has been no proper explanation or communication β power is simply switched off entirely.
This situation is unacceptable, and we urgently request your intervention.
@IBEDC_NG@NERCNG, please kindly look into this matter. @IBEDC_NG has been providing very poor service in the Alaguntan area. For over 28 hours, we have only had about 5 minutes of electricity.
It appears that only Band A customers are being prioritised, while others are completely
@IBEDC_NG Band A service provider, am really disappointed in your service for more than 28hours only 5min power make it makes only to come here and apologies to Band A customers.
@IBEDC_NG All your announcement is centered on Band A every other bands are useless to you, image given Alaguntan just 5min light for more than 24hours this is so disheartening and shameful.
@IBEDC_NG This level of neglect is unacceptable and extremely disheartening.
We deserve equal treatment and reliable power supply like every other area. Kindly address this issue urgently and communicate clearly with affected customers.
@IBEDC_NG You are not working effectively. Only a particular section keeps getting power supply back-to-back. Are those residents more Nigerian than the rest of us?
Despite repeated complaints, there has been no response to our queries and no practical solutions provided.
@IBEDC_NG I assume my area, Alaguntan, is on Band E or even H because the power supply situation has been a complete disaster. It is very disheartening that since midnight, electricity has still not been restored. This level of service is unacceptable.
@IBEDC_NG Getting power supply for just five (5) hours a day is not good enough. We kindly request that urgent steps be taken to improve the situation, as this is causing significant inconvenience to residents.
We hope this concern will be addressed promptly.
@IBEDC_NG at night just as during the day, We kindly request that this be looked into and that efforts be made to ensure more stable power supply during day and night hours.
Your understanding and prompt attention to this matter will be highly appreciated.
@IBEDC_NG We usually do not have power supply at night in Alaguntan area. Most times, electricity is restored during the day when residents have already left for work, and then taken again before nightfall.
This situation defeats the purpose, as power supply is far more important to us