@FlyICT And not enough covered parking to support this. Does the new grant fix this problem? Does the new grant fix the luggage conveyor belt at gate 7 for gate checked bags?
@FlyICT maybe you all could fix the luggage conveyor belt at gate 7? Every time on a CRJ, they have to send the luggage to baggage. Going on about 3 years now according to an airline employee.
@FlyICT@AmericanAir please do better - every time I land in ICT lately the GATE CHECK BAGS are sent to BAGGAGE! “Short staffed” again & again. Today the belt is not working at gate 7. Then it takes forever for luggage to arrive on the carousel. Wasted tjme. & fix the ESCALATOR!
@OceanicAir_815_@united Yes. It shouldn’t take 10-15 minutes - counting and chatting - in that time the people at the closed door could have been boarded is all.
@united this only works if the flight crew is willing to help with this. The door was shut at 8:23. And then when the delayed passengers could have been boarding the flight attendant was still counting. It could have worked. #badcustomerservice
@united My friend who missed the connection is already contacting customer service. We were still at the gate because the flight attendant was counting and chatting with the crew up front.