ŌURA

Health is a beautiful thing.
Founded in Finland.
Share your stories #withOura 👑

[ŌURA @ouraring]

@HuusainSAAD We can help with that. Please send us a DM with your order number and we'll look into it for you.

[ŌURA @ouraring]

@hwaggz74 Hi there. I am sorry to hear that. I understand the frustration. However, if you bought your Oura Ring 5 from a retail partner, you’ll need to follow that retailer’s return policy and process.

[ŌURA @ouraring]

@weslynfugate @FedEx Hey there, sorry for the issues. Please DM us or reach our team via our Help Center so we can check this with you.

[ŌURA @ouraring]

@Tonnerino73 Hi there! We're incredibly sorry to hear this happened and that you've had difficulty contacting our support team! This is not the experience we aim to provide our member's with. Please send us a DM with more details on your support request, so we can look into this for you.

[ŌURA @ouraring]

@krystaalpaaige That sounds frustrating, and we're sorry for the trouble with the site. Please send us a DM on Instagram or Facebook so our team can look into this for you.

[ŌURA @ouraring]

@ColinRandel We're sorry to hear that! If your ring doesn't feel right even after using the sizer, please DM us through Instagram or Facebook and we'll work with you to find the right size or solution.

[ŌURA @ouraring]

@maloreesmith That sounds frustrating, and a battery life of 24 hours is definitely worth reviewing. Please reach out to our support team through the Oura App so they can look into this for you.

[ŌURA @ouraring]

@choyberg We understand you, and if you gave us the chance to make things right, we suggest to reach out to our support team again to check the options we have available for your specific concern.

[ŌURA @ouraring]

@polliswar We're very sorry to hear about your experience, and we want to help. Please send us a DM through Instagram or Facebook with your email address so we can look into this for you.

[ŌURA @ouraring]

@wayneaobutler Hi Wayne, we got you! Thanks a lot for your feedback and idea, I'll make sure to pass it along with our internal developer team.

[ŌURA @ouraring]

@thesamaxe Thanks for the feedback! 🙌 We love hearing ideas from our community. Currently, you can manually tag sauna sessions through the app, and our team is always working on improving activity detection. We'll pass your suggestion along to our product team!

[ŌURA @ouraring]

@MarkRioboli Hey there, please send us a DM and we can help look into this further.

[ŌURA @ouraring]

@CrazyKinChronic We're sorry to hear you're having trouble with your return. Please send us a DM with your order number and email address so our team can look into this for you. 💙

[ŌURA @ouraring]

@NYRfan4ever Thank you for your interest! Once new updates are ready, we'll let you know via your Oura App. Stay tuned!

[ŌURA @ouraring]

@oviosu We’re sorry to hear about the battery trouble. To get a fast, personalized health check for your ring, we recommend using our tool, Finn. It can troubleshoot immediately and open a ticket if needed. Visit the link in our bio to start.

[ŌURA @ouraring]

Hi there. The sizing measurements of the Oura Ring 4 and Oura Ring 5 are different from each other. This means you need to get a new sizing via the Oura Ring 5 Sizing Kit which you can get at checkout when placing your order. You cannot compare sizes from the 4th Gen ring to the 5th.

[ŌURA @ouraring]

@raf_andrew Hey there! While we don't currently offer a trade-in program for Oura Ring 5, you may still be able to return your current ring if you're within the return window. Please visit our help center for more info!

[ŌURA @ouraring]

@AMelhede @Elata_Bio 💙

[ŌURA @ouraring]

@lewislovelock Hey there! Thanks for bringing this to our attention. We can confirm your case is open, and our team will follow up shortly. Please send us a DM so we can share additional details. Thank you for your patience.

[ŌURA @ouraring]

@TAGACAT We're sorry to hear you're having trouble with your pre-order. Please send us a DM with your email address being used to purchase, and our team will look into this for you. Thank you for being part of our community for so long.