ŌURA

Health is a beautiful thing.
Founded in Finland.
Share your stories #withOura 👑

[ŌURA @ouraring]

@getx4 @travisbarker Hi there, I'm so sorry to hear that you had this experience! I've just sent you a DM to help you get this sorted.

[ŌURA @ouraring]

WHERE ARE YOU? I'M SO SORRY (IT TOOK US THIS LONG TO RESPOND, INTERNAL MEETINGS!) @travisbarker Pls DM us 🥁

[Travis Barker @travisbarker]

What do we have to do to get drumming added as one of the activity options? @ouraring 🥁

[ŌURA @ouraring]

@recoverylahuu1 @DrewKMedia We appreciate you sharing this idea; we'll be sharing this with our team. 💙

[ŌURA @ouraring]

Do you experience vivid dreams or nightmares frequently?

[ŌURA @ouraring]

@AliceMalon34892 Hello Alice. Please DM us or reach out to our Member Care Team, and we will be able to assist you.

[ŌURA @ouraring]

@Web3nex @travisbarker When did they happen, how long did they last, was the ring on, and were any within four hours of your main sleep ending?

[ŌURA @ouraring]

@Onedailydollar @BigBagJizzle @FedEx We're sorry to hear you're having trouble with your ring's battery. Please send us a DM so we can look into this for you.

[ŌURA @ouraring]

@recoverylahuu1 @carlosamarin_1 We're sorry this happened! please DM us your order email so our team can take a closer look and get this resolved.

[ŌURA @ouraring]

Have you ever tried alternative therapies like acupuncture or aromatherapy to improve your sleep?

[ŌURA @ouraring]

@BlamBlam008 We're sorry to hear this! Please send us a DM with your support ticket number so we can take a closer look and help!

[ŌURA @ouraring]

@BigBagJizzle @Livesuppor590p @FedEx Hello. We understand you are having some issues with your Shipment. Please DM us, or reach out to our Member Care Team so that we can assist you.

[ŌURA @ouraring]

@BigBagJizzle @Ohsamim @FedEx We're sorry to see you're having trouble, Amatullah. Please send us a DM so our team can look into this for you.

[ŌURA @ouraring]

@specialedge_ That's an unusual mix-up. You can edit the activity in the Oura App by tapping on the 'Yoga' card and selecting a different activity or deleting it.💙

[ŌURA @ouraring]

After we receive your item, we will complete your return or exchange within 14 business days. You will get a confirmation email when the processing is finished, and it might take a few more business days for the refund to reflect in your bank account. If you need further assistance, don't hesitate to contact us via DM, and we can verify the status for you.

[ŌURA @ouraring]

@pancakepoet @Dyson @WHOOP @superpower @Neko We hear you, and we appreciate you raising this. Protecting your data is foundational to our mission. We're GDPR and HIPAA compliant, we have a dedicated security team, and we will never share your sensitive personal data with third parties without your explicit consent.

[ŌURA @ouraring]

@mitnerd @nuvardai @R_and_Invest Hi James, thanks for your reply. Please send us a DM with full context of your concern to be able to provide any additional guidance. Also, you can start a live chat using the link in our bio, we'll be glad to help!

[ŌURA @ouraring]

@jasonzimdars @zachwaugh Jason, we're very sorry to hear about this experience with your charger. That is not the quality we aim for, and we want to make it right. Please send us a DM with your order details so our team can look into this for you.

[ŌURA @ouraring]

@jaznic_ We appreciate you sharing this. We'll pass your feedback about additional sizing options on to our team for consideration.

[ŌURA @ouraring]

@imrogb 💓

[ŌURA @ouraring]

@faruk_parhat Thanks for sharing 💙

[ŌURA @ouraring]

@SuperClawPaul Whatever you are doing is working 🙌