@HDHotels Why do you not respond to complaints??
I submitted an e mail to [email protected] a few days ago, and since filled in a contact form, but not yet had a response.
@eBay_UK No wonder other brands are taking your business!
Why do you make it so difficult to get help? Absolutely appalling customer service. Problem still not resolved after 4 months!! I will never use you again. @vintedUK now my go to when I want to sell anything!
@bt_uk Impossible to speak to anyone and get any help - well done! A good way to stop complaints. Total lack of customer service and care. Next step is to cancel my contract - if I ever manage to get through….
@Halfords_uk
Appalling customer service! Paid for a product you were unable to supply, despite saying you could and after driving to your store finding you couldn’t! Still waiting for a refund 5 DAYS LATER. I have now phoned 4 times without resolve, WHY???!!!
@CelebrityCruise I have sent details of the problems I experienced which ruined my holiday. The response I received was standard apology. No consideration for the upset we experienced. Very poor customer service.
@CelebrityUK@CelebrityCruise terrible experience. No hot water of lights in our room for over 24hours, abysmal restaurant service, and many other problems. Never experienced this level of problems with other cruise lines.
@CelebrityCruise Why don’t you consider the individual situation and not just give the standard corporate apology? We all make mistakes, take ownership and try to put things right to improve customer experience, if you truly care?