Roy Fisher

Basically expect posts about beer or general complaints about crap customer service.

[Roy Fisher @Ozzig]

@virginmedia Hi, can't log in to MyVirginMedia, service status says it can't find my account, calling 150 from landline says service is temporarily unavailable.
Would an early night and trying again tomorrow be the best course of action?

[Roy Fisher @Ozzig]

@BarclaysUKHelp just received this text, I've not made any requests is there a problem?

We've received your request to transfer your Smart Investor Investment ISA to . We'll complete this as quickly as we can.

[Roy Fisher @Ozzig]

@GroheUK Hi Claire, just wanted to say thanks to the customer service team, they answered all my questions and were really helpful 👍

[Roy Fisher @Ozzig]

@GroheUK Hi, we have a couple of these showerheads and I'd like some advice about cleaning them and replacing the washers as they are disintegrating.

Can you help ? I've taken one apart, soaking the rubbery bit in white vinegar and washing the metal parts in soapy water.

[Roy Fisher @Ozzig]

@marksandspencer Thanks Liz, not sure if that was a yes/no

So I'll keep an eye on the website and order when things are fixed.

[Roy Fisher @Ozzig]

@marksandspencer Had my online order cancelled on Saturday, any ideas when I can reorder please? ( Our local store doesn't have the items ) Thanks.

[Roy Fisher @Ozzig]

@marksandspencer Thanks Amelia. I'll keep an eye on the website for updates.

Is the "find in store" feature also a victim of the attack?
( If we could find everything in one store we'd consider a road trip )

[Roy Fisher @Ozzig]

@Nestle @SmartiesUKI @Tesco

Don't worry, I threw it away, not looking for anything just letting you know.
It was bought from Tesco at the petrol station in Chorlton.

[Roy Fisher @Ozzig]

@Nestle is this Smarties egg okay ?
Looks odd, smells okay, tastes okay-ish.

[Roy Fisher @Ozzig]

@nestle @SmartiesUKI inside looks odd too.

[Roy Fisher @Ozzig]

@Nestle is this Smarties egg okay ?
Looks odd, smells okay, tastes okay-ish.

[Roy Fisher @Ozzig]

@nectar Hi Sayed, thanks for the quick reply.
I meant more along the lines of prevention rather than investigation.

One workaround could be allowing me to disable use of my card using the app like banks do with debit cards.

I'd happily take that option until a solution is found.

[Roy Fisher @Ozzig]

@nectar has there been a data breach as along with lots of other users on X I have also received a. Email telling me I've treated myself by spending my points at a place I've never been to.
@sainsburys @ebay @argos

[Roy Fisher @Ozzig]

@nectar @sainsburys Worked it out.
Forgot you don't need a physical card or a logged in app.
You can generate them yourself and in sufficient numbers end up finding active accounts.

Can you confirm this is at least being addressed?
The more I search, the more customers I find the victim of this.

[Roy Fisher @Ozzig]

@nectar @sainsburys @sainsburys how do your staff let complete strangers spend my Nectar points in store without any proof of id ??

[Roy Fisher @Ozzig]

@nectar @sainsburys @eBay @argos So managed to get my Nectar card cancelled after it was emptied out.

Main concern now is @sainsburys "My ID" and the other parts of the organisation it's used for.

I've reset my password just in case and also removed payment card details.

Is my data safe ?

[Roy Fisher @Ozzig]

@pmb200 @madcow42 @nectar 1000 taken from mine 133 miles away in Didcot.

[Roy Fisher @Ozzig]

For reference it was also 1000 points.

[Roy Fisher @Ozzig]

@RobMedford @virginmedia Ours appear back to normal.

[Roy Fisher @Ozzig]

@virginmedia @RobMedford I have the same symptoms on wired connections, as do many others.
Ours began just before lunchtime.