Create patient experiences that foster loyalty with deeper insights into what patients actually think – powered by AI, trusted by leading healthcare orgs.
𝗧𝗿𝘂𝘀𝘁 𝗶𝗻 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗶𝘀 𝗱𝗼𝘄𝗻 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟯𝟬% 𝘀𝗶𝗻𝗰𝗲 𝘁𝗵𝗲 𝗽𝗮𝗻𝗱𝗲𝗺𝗶𝗰.
So we built a way to measure and fix it, months before surveys and outcomes data.
Read all about it in Becker's Hospital Review: https://t.co/eIskR2aFhQ
By aligning with HCAHPS, PEP Scores give leaders a trusted, real-time signal of hospital quality months before official results are released.
Read our validation study ⟶
https://t.co/JVc25ueWn2
Our latest case study shows how 2023 PEP Scores from unsolicited feedback closely matched 2025 CMS Star Ratings, which themselves reflect 2023 performance.
That means over a year’s head start to address gaps before results become public.
Read it here: https://t.co/gx49Fn7cPk
Our new white paper covers:
• Why traditional survey measures fall short
• The real financial risk of poor patient experience
• Why real-time, unsolicited feedback is the better solution
👇Check out these key insights.
Full paper here: https://t.co/lTpMX7pp8d
Our new white paper explores why patient experience is still the most underweighted component of value-based care, and what payers and providers can do about it.
Available now: https://t.co/lTpMX7pp8d
We love this insight from Dr. Julie Kennedy Oehlert of @ECUHealthNC on healthcare trust.
Our Trust Score helps organizations 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘁𝗿𝘂𝘀𝘁 𝗯𝗿𝗲𝗮𝗸𝗱𝗼𝘄𝗻𝘀 𝗶𝗻 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲—not wait months for survey results.
Read about it here: https://t.co/E3tUJ3cTVF
$𝟰𝟱 𝗺𝗶𝗹𝗹𝗶𝗼𝗻. That's how much US hospitals stand to lose for every 1-point drop in patient experience score.
Read our feature in @BeckersHR here: https://t.co/tm1RovknLN
Our 2025 white paper reveals why healthcare organizations need a standardized, real-time trust measurement—and how our new Trust Score delivers exactly that.
Download now: 2025 White Paper: https://t.co/SrPfN6ODsi
📣 𝗜𝗻 𝗖𝗵𝗶𝗰𝗮𝗴𝗼 𝗳𝗼𝗿 𝗕𝗲𝗰𝗸𝗲𝗿’𝘀 𝗔𝗻𝗻𝘂𝗮𝗹 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗼𝗻 𝗔𝗽𝗿𝗶𝗹 𝟮𝟵?
Join us after at the British Consulate General Residence for 𝗮n evening of sharp conversation and light bites as we unveil the latest innovations in PX.
https://t.co/7qoPMX5BZz
We've analyzed millions of patient reviews from 2024 to spotlight 10 hospitals that patients recognize as leaders in providing timely, accessible healthcare.
🔗 Download the full report:
https://t.co/KcCvmxvaAC
Our AI transforms millions of patient reviews into actionable real-time insights.
Here's how it works:
🧠 NLP analyzes comments with 95% accuracy
🤖 ML models refine insights and detect trends
⏱️ Daily insights eliminate months-long waits
Read more: https://t.co/WnUNwlPdFH
The 𝗣𝗘𝗣 𝗦𝗰𝗼𝗿𝗲 offers a faster, smarter approach to measuring patient experience.
Read why healthcare organizations are replacing surveys with AI-powered patient experience insights in our latest blog post: https://t.co/WnUNwlPLvf
We're excited to share Michael Doyle has joined PEP Health as CTO. With over a decade of experience in building and scaling SaaS information platforms, Mike will be pivotal in the next stage of our journey in 2025 and beyond.
Welcome aboard, Mike! We’re lucky to have you. 🚀