Hi @AerLingus could you please explain why after waiting an hour on the runway in @DublinAirport on a fight to Bordeaux that two out of three bags which were delayed have been delivered while the other one is being delayed again? This is a disgrace we are flying back on Sat.
@AerLingus Hi we are well past apologies please outline how we shall be compensated. All of the above has been repeated to your operatives who have not bothered to follow up as promised.