Prasad Kayal

[Prasad Kayal @PKayal27]

@KotakBankLtd I am an existing customer of Kotak Bank and have been facing issue with Debit card Pin generation. Everytime i try via mobile banking it asks to visit the branch and the branch guys are clueless. They are willing to close the a/c but unable to provide a viable fix.

[Prasad Kayal @PKayal27]

@AirtelPresence @airtelindia Shocking service failure! Requested Xstream Fiber dsconnect (SR 11020186624) due to 10-13 days of outages in PIN 560064—impacted work, MBA classes & DTH. Promised prorate refund of Rs 2092 via cheque (MAA871494924), but Courier lost it. No resolution

[Prasad Kayal @PKayal27]

@airtelindia For Account 20035327544 , even after placing a cancellation request due to continuous Wifi network outage at my address, I haven't received a complete resolution about my refund. As indicated earlier I shouldn't be penalised for your service failure , incompetence.

[Prasad Kayal @PKayal27]

@airtelindia For Account 20035327544 , even after placing a cancellation request due to continuous Wifi network outage at my address, I haven't received a complete resolution about my refund. As indicated earlier I shouldn't be penalised for your service failure , incompetence.

[Prasad Kayal @PKayal27]

@Niva_Bupa @BupaNiva
"Hey @nivabupa, seems like my No Claim Bonus decided to take a vacation this year! And the Future Ready add-on got lost in the policy jungle. Grievance case id 23534437🙄 #CustomerServiceFail #Il Experience is pathetic keeps disconnecting the call

[Prasad Kayal @PKayal27]

@Niva_Bupa @BupaNiva
"Ah The sweet symphony of Niva Bupa's customer care: endless hold music and 24-48 hour TAT promises! Renewing my health insurance has never been more exasperating. Application No: 81100112433, SR No: 31120931202404. #CustomerServiceFail🎻😤"

[Prasad Kayal @PKayal27]

@BupaNiva
"Ah The sweet symphony of Niva Bupa's customer care: endless hold music and 24-48 hour TAT promises! Renewing my health insurance has never been more exasperating. Application No: 81100112433, SR No: 31120931202404. #CustomerServiceFail🎻😤"

[Prasad Kayal @PKayal27]

@zomato A big shout out to Zomato for managing the customer experience for order id 6349650918. Thanks a ton 👍

[Prasad Kayal @PKayal27]

@zomatocare Thanks , will wait for the resolution

[Prasad Kayal @PKayal27]

@zomato The overall all experience has been terrible related to the delivery process and refund. Ticket number 45826168.
Globo Ice cream has always shortage of the packs and they dot provide appropriate response.

[Prasad Kayal @PKayal27]

@livspace Even after 5 days, there's no response from your side, it's the worst service.

[Prasad Kayal @PKayal27]

@livspace A brand like livspace don't live upto their so called cancellation policy. I had cancelled the service on 14th Nov 23 and after multiple follow up still no progress on refund status. Their policy is for 15 days, it's all misleading by such reputable brands
PID:2238476

[Prasad Kayal @PKayal27]

@JioCare Bought Amazon Prime subscription via Jio but my to my disappointment it was for Mobile Lite.
Called Jio and Amazon care and no one is giving an option to upgrade.
On day 1 I had called the customer care, worst experience with Jio Customer care.

[Prasad Kayal @PKayal27]

@ICICILombard While renewal, the support extended by ICICI Team is pathetic, been waiting for more than a week and now my RTI add on has been removed. Previously I was given a quote with this add on.
Please resolve else would be forced to move to HDFC or Digit

[Prasad Kayal @PKayal27]

@NoBrokerCare I agree there would be additional charges but that's needs to be conveyed by Nobroker with a proper bill. When called the movement manager multiple times, I haven't received any response. What's the point if all this when at the time of movement you can't connect with anyone

[Prasad Kayal @PKayal27]

@nobrokercom I had booked no broker packers and movers service for inter City relocation for Bangalore.
The vendors came late and started making excuses stating that the trailer can't be parked and demanded additional 2k, called care multiple time but they have left high and dry

[Prasad Kayal @PKayal27]

@HDFCERGOGIC Thanks, but my renewal date is 19th Jan and would expect a resolution faster.

[Prasad Kayal @PKayal27]

@HDFCERGOGIC Hi, I am an existing customer for last 9 years and I am sorry HDFC is cheating customers, a policy renewal of 3 lacs SA is more expensive than buying a fresh policy of 5 lacs SA. Exploiting customers , should highlight these things to IRDA regulator

[Prasad Kayal @PKayal27]

@HDFCERGOGIC Ok, I have sent email about this matter. Please check and resolve asap

[Prasad Kayal @PKayal27]

@AkasaAir Special thanks to Prateek from Mumbai ground staff for his exceptional service.

[Prasad Kayal @PKayal27]

@AkasaAir Fantastic first time experience with Akasa airlines, my parents had travelled for the 1st time between Mumbai to Bangalore. The customer service and the ground staff was very helpful. Keep up the good work 😃