PNC Bank Help

The official account of the PNC Customer Care Team. Mon-Sun 6am-Midnight ET. ¡Hablamos español!

[PNC Bank Help @PNCBank_Help]

As a reminder, PNC will never call or text you to ask for your PIN, username or password. Learn how to identify PNC text messages before engaging. https://t.co/jWMEi6oMbX

[PNC Bank Help @PNCBank_Help]

We hope your week was great! We're here to help this weekend starting tomorrow at 6am ET.

[PNC Bank Help @PNCBank_Help]

@d_riggan Hello. Your feedback is important to us, and we’ve made sure to document this internally. Feel free to message us directly if you have any questions. Thank you.
-AR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@mikehern0128 Hello, Mike. Do you need to dispute an item on an account? We'd like to help. Please send us a Private Message with more details, and we will follow up with you there.
-JR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@RoseCarter Hello, Rose. We appreciate you sharing your feedback and have passed it along internally for review. Thank you.
-MM

[PNC Bank Help @PNCBank_Help]

Hello. We understand the importance of managing your card in the app, and would like to assist you today. In the mobile app if you select Menu [☰] in the bottom right corner of your screen, followed by card details. There you will be able to lock your card or request a replacement. If you have any other questions send us a Direct Message for assistance.
- DB

[PNC Bank Help @PNCBank_Help]

@amigostweet Good morning! We're here for you. Please send us a Direct Message with additional details regarding your experience when accessing Online Banking at https://t.co/Yafzan3sfK, and we will connect with you there to help further. Thank you!
-AB https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

It's almost the weekend! How can we help with your banking needs today?

[PNC Bank Help @PNCBank_Help]

@aliensonlyyy Thank you. We will respond to you there shortly.
-YV https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

Did you know you can edit your ATM Preferences through the PNC Mobile app? Log in, tap (≡) > ATM Access at the bottom > select card > ATM Preferences.

[PNC Bank Help @PNCBank_Help]

@aliensonlyyy We have received your Direct Message, and we will follow up with you there shortly. Thank you.
-YV https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

Good morning, Antonio. For assistance with your PNC accounts, you can reach us at 888-762-2265, or internationally at 412-803-7711 (Monday-Friday 8am-9pm ET, Saturday-Sunday 8am-5pm ET). If needed, you can request an interpreter in the language you're most comfortable with when you call. We also recommend deleting the message above containing your personal contact information for your protection.
-JW

[PNC Bank Help @PNCBank_Help]

@Christi54950887 Hello, Christian. Are you inquiring about a recent transaction? Please message us directly using the link below so that we can further assist you. Thanks!
-AR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

It's the start of a new day! How can we assist you on this Thursday morning?

[PNC Bank Help @PNCBank_Help]

@_Ripp___ Good afternoon Rip. We would like to review options to set up another user in your online banking. Please send us a Direct Message for further assistance. Thank you.
- DB https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@Genova007 We received your Private Message and will follow up with you there shortly. Thank you.
-NR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@Genova007 Good afternoon, Richard. I'm happy to help with the next steps in reviewing your account for an update. When you have a moment, please send us a Private Message.
-NR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@Genova007 Good afternoon, Richard. We've seen your other post and will follow up with you there to streamline our conversation. Thank you.
-NR https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@ParlayEra Hello! That's a great question. To update your phone number on file, you may connect with our partners in the Customer Care Center directly by dialing 888-762-2265 M-F 8am-10pm ET, weekends 8am-5pm ET. If you have any additional questions, feel free to send us a DM!
-AB https://t.co/2ctwU7md0G

[PNC Bank Help @PNCBank_Help]

@dkong1975 Hi Douglas. We will be happy to help! Please click on the following link to learn how to set up payments, https://t.co/r7XGYZ58IA. If you have additional questions please send us a Direct Message. Thank you.
-YV https://t.co/2ctwU7md0G