PRETTY PORTOBELLO

Stylist and Hello Kitty lover

[PRETTY PORTOBELLO @PPortobello]

@LATAMAirlines HOW CAN YOU LIE AGAIN SAYING THAT YOU SEND ME ANOTHER TRAVEL VOUCHER WHEN YOU CLEARLY HAVENT? MY CASE STILL PENDING! It’s been 60+ working days I have been waiting! #RefundPassengers #Latam #latamairlines #ScamAware @WatchdogBBC

[PRETTY PORTOBELLO @PPortobello]

@LATAMAirlines But if you have already had an answer to my case and it was solved. Why do I have to start the process again from zero? And wait another 20 working days for an answer which may not come again? That is unclear. @LATAMAirlines #LATAM #LatamAirlines #RefundPassengers @WatchdogBBC

[PRETTY PORTOBELLO @PPortobello]

Also @LATAMAirlines you know the is customers right to get a refund instead of travel vouchers. In your case you aren’t offering either and refusing to send the information now making me wait 40 working days. #LATAM #LatamAirlines #RefundPassengers #fraud @WatchdogBBC

[PRETTY PORTOBELLO @PPortobello]

After you approved my “refund” and supposedly sent me a travel voucher, which you didn’t. I now had to create a new case and will have to wait another 20 working days for a reply on it again. Why is that? @LATAMAirlines #LATAM #LatamAirlines #RefundPassengers #fraud @WatchdogBBC

[PRETTY PORTOBELLO @PPortobello]

@LATAMAirlines you check case 24090297. You already verified my email and I received yours when you cancelled my trip. I am tired of your automated replies, which ask me the same question repeatedly. I want to see your email with the voucher on my inbox. #LATAM

[PRETTY PORTOBELLO @PPortobello]

I’ve waited 20 working days + ,for you to come to a conclusion on my case! You said you’ve sent the voucher to my email, which you haven’t. So resend it then. You verified my email last night. @LATAMAirlines #LATAM #LatamAirlines #RefundPassengers #FraudWatch @WatchdogBBC #fraud

[LATAM Airlines @LATAMAirlines]

@PPortobello Hi, due to the actual situation, the process will take longer, but you will get an email with your travel voucher number. Regards.

[PRETTY PORTOBELLO @PPortobello]

Fraudsters @LATAMAirlines where is my email with the travel voucher number you are offering instead of a refund? Already reconfirmed my contact with you and still have not received any info. #LATAM #LatamAirlines #fraud #RefundPassengers #tripadvisor @WhichTravel @WatchdogBBC

[Which? Travel (closed) @WhichTravel]

A couple of points to remember:

✅ If your flight or package holiday has been cancelled, you are legally entitled to a refund.

🚫 You don't have to accept a voucher or credit note.

Many companies are ignoring this rule and hoping the law will change.

#RefundPassengers

[PRETTY PORTOBELLO @PPortobello]

Catch up with my Insta pics. xxxxx
http://t.co/MbF8r1Cq

[PRETTY PORTOBELLO @PPortobello]

OOTD / LOOK OF THE DAY Winter casual! xxx
http://t.co/nAgmZUQZ

[PRETTY PORTOBELLO @PPortobello]

Is it CHIC or BORING to be monochrome on your daily outfits? http://t.co/nPv7e99U

[PRETTY PORTOBELLO @PPortobello]

FASHION SAVING!!! Martin Margiela half price at H&M! http://t.co/P8LkHtJp

[PRETTY PORTOBELLO @PPortobello]

Cozy and perrrfect! Darted jumper Martin Margiela x H&M http://t.co/iaTGP8Do

[PRETTY PORTOBELLO @PPortobello]

A peep inside my shopping bag... Maison Martin Margiela x H&M http://t.co/NfeMVBFc

[PRETTY PORTOBELLO @PPortobello]

Just in time for Halloween, a make up inspiration! Pretty Mexican Skulls http://t.co/KAVJweUD

[PRETTY PORTOBELLO @PPortobello]

Checked out what is coming up for next season @eBayfashion_uk #eBayWinter lookbook. Some really exciting pieces, love it.

[PRETTY PORTOBELLO @PPortobello]

NEW OUTFIT! Not afraid to wear neon
http://t.co/RkHJieUs

[PRETTY PORTOBELLO @PPortobello]

Super cute, new and exclusive! Hello Kitty Make up - Superdrug http://t.co/2rQRgVzL

[PRETTY PORTOBELLO @PPortobello]

A peep of what is new in my wardrobe!
New in - http://t.co/cZVDQ4dr

[PRETTY PORTOBELLO @PPortobello]

@InsideJigsaw I love this gorgeous jumper by Hannah Simpson!
http://t.co/6suf6eK9