PRAGATI BHASIN

[PRAGATI BHASIN @PRAGATIBHASIN5]

How True ....@Paytmcare @Paytm @PaytmMoney @PaytmMoneyCare @paytmgold @jagograhakjago
Paytm has the worst customer care experience. They have been delaying my issue since past 1 month and now they tell me that they cannot help me. Please stop using Paytm!!!!

[PRAGATI BHASIN @PRAGATIBHASIN5]

@paytmmallcare Ideally as a responsible service provider, you should either refund me or re-issue the coin. But all you guys are doing is some hidden investigation without sharing any details with me and coming to a conclusion based on this investigation that you guys can't help me.

[PRAGATI BHASIN @PRAGATIBHASIN5]

How True ....@Paytmcare @Paytm @PaytmMoney @PaytmMoneyCare @paytmgold @jagograhakjago
Paytm has the worst customer care experience. They have been delaying my issue since past 1 month and now they tell me that they cannot help me. Please stop using Paytm!!!!

[Rakshit @Rakshit0088]

@PRAGATIBHASIN5 @Paytmcare @paytmmallcare @vijayshekhar @PaytmMall @Paytm Though I've been paytm customer for 7+ yrs & ordered many high value items. For 1st time realised, Paytm is not worthy of ordering high value items due to poor cust. service. You cannot complaint on app, then they close complaint w/o deep diving

[PRAGATI BHASIN @PRAGATIBHASIN5]

@paytmmallcare I have also replied you back on the DM.Please check that. Thankyou.

[PRAGATI BHASIN @PRAGATIBHASIN5]

@sravi_sam @EcomExpress_Ofc Same has been my recent experience as well and when I raised my issue , the customer care has neither called/emailed me with any resolution but just closed my complaint over DM here in twitter.

[PRAGATI BHASIN @PRAGATIBHASIN5]

@AnantMaheshwa19 Hi Anant, I agree with you, there should be a contact number atleast.

[PRAGATI BHASIN @PRAGATIBHASIN5]

@HaryanaCyber
Dear Team,
I wish to raise an issue related to online fraud, what is the procedure?

[PRAGATI BHASIN @PRAGATIBHASIN5]

@PaytmMoneyCare @Paytmcare .....this issue is open now since 2 weeks now with no response/update from you which can help with resolution. What are you doing about this???

[PRAGATI BHASIN @PRAGATIBHASIN5]

@PaytmMoney @PaytmMoneyCare

[PRAGATI BHASIN @PRAGATIBHASIN5]

@Paytmcare , @paytmmallcare ....I filed a complaint with you for my lost gold coin, but no help has been provided by your team. This is the worst customer care service that any ecommerce company can provide !!!!

[PRAGATI BHASIN @PRAGATIBHASIN5]

@EcomExpress_Ofc Its been 48 hours since this tweet and I have already shared my AWB number also on 9th itself, but there has been no updates/response/ revised delivery from your side?? What are you doing about this issue?

[PRAGATI BHASIN @PRAGATIBHASIN5]

@EcomExpress_Ofc @EcomExpress_Ofc

[PRAGATI BHASIN @PRAGATIBHASIN5]

@Paytmcare , @paytmmallcare ....I filed a complaint with you for my lost gold coin, but no help has been provided by your team. This is the worst customer care service that any ecommerce company can provide !!!!

[PRAGATI BHASIN @PRAGATIBHASIN5]

@EcomExpress_Ofc Hi Team, I have already shared that yesterday over mail & DM and also have called on your customer care and registered a complaint two days back but have not heard back anything from you guys.

[PRAGATI BHASIN @PRAGATIBHASIN5]

@RammyIn @EcomExpress_Ofc I agree with you Rameshwar , Ecom express is a fraud entity just trying to cause inconvenience to consumers. I myself have recently had a bad experience with them where my order was delivered but when I opened the package the product was missing.

[PRAGATI BHASIN @PRAGATIBHASIN5]

@EcomExpress_Ofc Hi, I have emailed as well DM'd you on twitter my AWB number

[PRAGATI BHASIN @PRAGATIBHASIN5]

@vijayshekhar with this kind of customer service & response , it is difficult to continue the future growth....

[PRAGATI BHASIN @PRAGATIBHASIN5]

@vijayshekhar @Paytm Paytm is looting innocent customers . I have been a loyal customer for past 5 years now and the way the team has treated me when I raised my issue of stolen MMTC gold coin is shameful and unthinkable!!!

[PRAGATI BHASIN @PRAGATIBHASIN5]

@Paytmcare @PaytmMoney @PaytmMoneyCare @PaytmMall @paytmmallcare .....I have now explained my issue atleast 3-4 times to different customer care teams within Paytm but have just been told that they cannot help me further. This is a shameful service on your part!!!!

[Paytm Money Care @PaytmMoneyCare]

@PRAGATIBHASIN5 Hi Pragati, we are sorry to hear about this. Please share your registered contact number and mail id with us via DM to assist you further with your concern. Thank you, Deebya.
https://t.co/bH6Hr3hnmU

[PRAGATI BHASIN @PRAGATIBHASIN5]

@PaytmMoneyCare I have just messaged you via DM, please check

[PRAGATI BHASIN @PRAGATIBHASIN5]

@vijayshekhar with this kind of customer service & response , it is difficult to continue the future growth....

[PRAGATI BHASIN @PRAGATIBHASIN5]

@Paytmcare , @paytmmallcare ....I filed a complaint with you for my lost gold coin, but no help has been provided by your team. This is the worst customer care service that any ecommerce company can provide !!!!

[PRAGATI BHASIN @PRAGATIBHASIN5]

@paytmmallcare Hi sorry but that does not help. You are not helping me but rejecting my issue altogether. How do you call it a response or any kind of help???

[PRAGATI BHASIN @PRAGATIBHASIN5]

Order ID :15643817437 - MMTC -PAMP GOLD
I order 5g gold coin via paytm gold but the delivery that I received - the package and the coin box were broken and the coin was missing. Could you please look into this ASAP?@Paytmcare @Paytm @paytmgold