MEHDI PRG

[MEHDI PRG @PRG_74]

@chiamakaafc Sterling Rahim

[MEHDI PRG @PRG_74]

@chiamakaafc Rahim sterling

[MEHDI PRG @PRG_74]

@Airaasayss 16 i guess

[MEHDI PRG @PRG_74]

Farfetch customer service is terrible. They refused to cancel my order, shipped it partially, then claimed the missing item was out of stock due to a “system delay” even though it was still listed as available. They also refused to refund the delivery fee. Unacceptable. @FARFETCH

[MEHDI PRG @PRG_74]

@farfetch Lies

[MEHDI PRG @PRG_74]

Worst I’ve experienced. They confirmed my order, then claimed the item was suddenly out of stock after shipping part of it. No proper solution, no accountability, and they even refused to refund the delivery fee. Customers deserve honesty and better service. Do better, @FARFETCH

[MEHDI PRG @PRG_74]

@FARFETCH Your customer service has been one of the worst I’ve experienced. Missing items, contradictory explanations, no accountability, and refusing to refund delivery fees despite your own fulfillment failure. Customers deserve honesty and fair treatment. #FARFETCH

[MEHDI PRG @PRG_74]

Very disappointed with FARFETCH management. Instead of taking responsibility and putting customers first, they hide behind excuses and refuse to correct obvious mistakes. Trust is built through accountability, not scripted responses. #Farfetch #CustomerService #Accountability

[MEHDI PRG @PRG_74]

@Farfetch My order was not completed, yet I was charged delivery fees. After all the inconvenience and time wasted trying to resolve this, I expect proper compensa and a full refund of the delivery fees. Please have your leadership review this case and provide a fair resolution

[MEHDI PRG @PRG_74]

@Farfetch @FarfetchHelp How many times must a customer explain the same issue before senior management takes responsibility? After weeks of contradictory answers and unnecessary hassle, I’m still asking FARFETCH to refund the €12 delivery fee. Please escalate this to the CEO

[MEHDI PRG @PRG_74]

@FARFETCH has seriously damaged my trust in the information provided to customers. When explanations change after complaints, customers deserve answers, not excuses. Luxury service should mean respect, honesty and accountability. Without trust, the brand means nothing.

[MEHDI PRG @PRG_74]

@farfetch , mistakes can happen, but refusing to acknowledge them is another matter. I provided evidence, explained the issue repeatedly, and still had to fight for a basic resolution. Customer trust comes from accountability and transparency—not excuses and avoidance. #Farfetch

[MEHDI PRG @PRG_74]

@Farfetch I gave your customer service another opportunity today to resolve this properly: refund the1 Mammut T-shirt XL,provide the correct return instructions, and refund the delivery fee as a gesture for the inconvenience caused.

[MEHDI PRG @PRG_74]

@FARFETCH Your service is unacceptable. You sent my order incomplete, gave me contradictory excuses about the missing MAMMUT T-shirt, yet it still appears available online. I have screenshots. I’ll keep exposing this until you take responsibility. #FARFETCH

[MEHDI PRG @PRG_74]

When you trust a brand and it lets you down, the disappointment goes beyond one missing item—it breaks the trust you placed in the company. @FARFETCH, this experience has been extremely frustrating. I expected better

[MEHDI PRG @PRG_74]

@FARFETCH. I’m still waiting for a proper resolution. You shipped my order incomplete while the missing Mammut T-shirt was still shown as available. I’ve received inconsistent explanations instead of a solution. Please do the right thing and resolve this. #CustomerService

[MEHDI PRG @PRG_74]

Disappointed with @FARFETCH. Buyers, be careful. I paid for a complete order, but received an incomplete shipment while the missing item is still listed as available. Customer service has failed to resolve the issue. #CustomerService #OnlineShopping

[MEHDI PRG @PRG_74]

@FARFETCH Vous avez encaissé le paiement intégral, mais vous avez expédié une commande incomplète. Le T-shirt Mammut est toujours affiché disponible sur votre site. Assez d’excuses et de réponses contradictoires. Assumez vos responsabilités et respectez votre engagement. #DCWATK

[MEHDI PRG @PRG_74]

@FARFETCH The Mammut T-shirt is still in stock—see my new screenshot. You removed it from my order and shipped it incomplete without my consent. Stop the excuses and fulfill the order I paid for. Order #DCWATK.

[MEHDI PRG @PRG_74]

Disappointed @FARFETCH. You took full payment, shipped an incomplete order, giving contradictory answers. The missing Mammut T-shirt is still available on your website, you refuse to send it. Stop the excuses and fulfill the order I paid for. Order #DCWATK. #CustomerService #