PS.MVAA

Get Updates on activities and events from the Office of the Permanent Secretary, Lagos State Motor Vehicle Administration Agency.

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LAGOS STATE TAKES A MAJOR STEP TOWARDS THE AUTOMATION OF MOTOR VEHICLE ADMINISTRATION SERVICES

The Lagos State Government has taken another significant step towards transforming public service delivery with the signing of a Concession Agreement for the automation of the business processes of the Motor Vehicle Administration Agency (MVAA).

The Agreement, executed under a Public-Private Partnership (PPP) arrangement, is aimed at deploying innovative digital solutions that will modernize the Agency's operations and enhance service delivery to the motoring public.

Speaking at the signing ceremony, the Honourable Commissioner for Transportation reaffirmed the commitment of the Lagos State Government, under the visionary leadership of Mr. Governor, Mr. Babajide Olusola Sanwo-Olu, to leveraging technology and strategic partnerships to deliver efficient, transparent and customer-focused services to Lagosians.

Upon implementation, the automation initiative will provide numerous benefits to motorists, including:

• Faster processing and turnaround time for motor vehicle administration services.
• Simplified procedures and reduced paperwork.
• Improved transparency and accountability in service delivery.
• Enhanced security and integrity of motorists records.
• Better integration with relevant government agencies for seamless service delivery.
• Convenient access to services through digital platforms.
• Improved operational efficiency and revenue assurance.

This initiative represents another milestone in the State Government's drive to build a smarter, technology-driven public service that meets the needs of a rapidly growing megacity.

The Motor Vehicle Administration Agency remains committed to working with all stakeholders to ensure the successful implementation of this initiative for the benefit of all Lagos motorists.

#MVAA #PPP #MOT #LagosState #DigitalTransformation #PublicService #ServiceExcellence

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Visit any designated MVAA station today and enjoy a hassle-free experience.

MVAA & LSNPPA
Working Together to Deliver Better Service to Lagos Motorists.

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REPLACE YOUR FADED NUMBER PLATE AT A REBATED RATE!

Take advantage of the Lagos State Government’s ongoing rebate on the replacement of faded, damaged or illegible vehicle number plates for only ₦20,000.

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The Motor Vehicle Administration Agency (MVAA), in collaboration with its sister agency, the Lagos State Number Plate Production Authority (LSNPPA), remains committed to delivering a seamless, transparent and customer-friendly replacement process, ensuring motorists receive genuine, high-quality number plates with ease and efficiency.

Motorists across the State have continued to commend the speed, professionalism and smooth service delivery experienced at our designated centres. Their testimonials speak for themselves.

Please note that the rebate window closes on 30th June, 2026. Don’t miss this opportunity to regularise your vehicle and remain compliant with State regulations.

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MVAA HOLDS IFTAR WITH MUSLIM STAFF IN THE SPIRIT OF EID
In the spirit of Eid and fostering unity within the workplace, the Permanent Secretary, Motor Vehicle Administration Agency (MVAA), hosted an Iftar with Muslim members of staff.
The event provided an opportunity for reflection, prayers and strengthening of bonds among staff, while reinforcing the values of peace, unity and mutual respect that underpin the service.
The Permanent Secretary emphasized the importance of togetherness, religious harmony and collective commitment to the Agency’s mandate, particularly during the holy season.
The Iftar concluded with prayers for continued peace, progress and prosperity in Lagos State, as well as renewed dedication to efficient service delivery.

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The Permanent Secretary, Motor Vehicle Administration Agency (MVAA), Abdul-Rasheed Muri-Okunola, was honoured with the Most Improved Revenue Performance Award at the Tax Reform Summit: ," The Lagos Implementation Road Map", held at Marriott Hotel Ikeja.
The Award aligns with the Agency’s sustained drive for reform, innovation and digital transformation within the motor vehicle administration ecosystem. Since his assumption of duty, the Permanent Secretary has provided purposeful leadership, consistently championing process re-engineering, improved service delivery and the adoption of technology-driven solutions aimed at enhancing efficiency, transparency and revenue performance.
This recognition underscores the positive impact of his strategic direction and unwavering commitment to institutional growth, accountability and the successful implementation of government reforms within the Agency.

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MVAA Y2025 Staff Retreat

The Lagos State Motor Vehicle Administration Agency (MVAA) successfully concluded its highly impactful Y2025 Staff Retreat, held under the transformative theme:

“Transforming Business Processes Through a Change-Ready Mindset.”

This Retreat served as more than a gathering, it was a bold reaffirmation of MVAA’s commitment to operational excellence, digital innovation and a unified organizational culture.

The event brought together distinguished leaders, including members of the Lagos State executive team, heads of partner agencies and participants, for a purposeful engagement on institutional transformation, mindset shift, and strategic alignment.

One of the major highlights was the inspiring presentation by the Permanent Secretary titled “Driving Organizational Alignment: Seeing the Big Picture.” He emphasized that MVAA is at a critical point in its journey toward full automation and digitization, not for technology’s sake, but to strengthen accountability, enhance transparency, and drastically improve service delivery across all touchpoints.

He noted that while the Agency has encountered resistance rooted in old systems and fixed mindsets, the future belongs to those who embrace innovation.
He challenged every officer to “see the big picture”—to align their daily actions with MVAA’s mission and to cultivate a mindset that welcomes adaptation, continuous improvement, and excellence.

The Permanent Secretary outlined clear benchmarks for Y2026, including:

Zero avoidable delays in processing and issuing driver’s licences and number plates

Significant adoption of self-service channels across key services

End-to-end digitization of major processes to eliminate bottlenecks

Seamless, transparent and efficient customer experience

Strengthened revenue assurance through technology-driven traceability

A customer service culture that competes with private-sector standards

A digitally skilled and motivated workforce

These targets reflect MVAA’s ambition to become the new face of public-sector digitization in Nigeria, a transparent, efficient, customer-focused vehicle registration authority that sets standards for other states and emerging institutions across Africa.

Throughout the Retreat, participants engaged in expert-led sessions, practical workshops, breakout discussions, and wellness activities. Staff reflected on current work processes, explored new digital tools and developed actionable strategies to support the Agency’s transformation agenda.

Beyond learning, the Retreat provided an opportunity to connect, unwind, reinforce teamwork and rebuild trust recognizing that mindset, not technology, is the most powerful tool for progress.

The feedback from participants was overwhelmingly positive, with many describing the experience as energizing, insightful and deeply transformational.

As the Agency steps into a new operational year, the MVAA family returns to work inspired, realigned, and fully committed to delivering a modern, innovative and citizen-centered service experience.

The journey to a smarter, digitized MVAA has already begun and together, we will build it