I have call recordings where @Flipkart clearly promises compensation — and more recordings of agents lying, contradicting each other, and refusing to document their own statements. I can share all recordings if needed.
Promising Rs 2000 -> https://t.co/ERf7qK0qUz
@Flipkart support is now asking me to place a new order to get compensation —
But the product is NOT available and there is no timeline for when it will be back.
How is this even a solution? #FlipkartFail#ConsumerRights
Still no answer to my questions:
• Why is refund tied to “product reaching seller” with no proof of shipment?
• Why compensation changed from ₹3000 → ₹2000 (on call) → ₹800 in email?
• Why ask me to reorder something that isn’t even available?
#TransparencyPlease
I’ve dealt with many e-commerce issues, but nothing like this. My prepaid @Flipkart order was delayed for over 2 months with ZERO tracking, ZERO updates, and finally cancelled by Flipkart — not me. #FlipkartFail#consumerHelp#ConsumerRights
@flipkartsupport@flipkartsupport@_Kalyan_K Your team absolutely refuses to document any resolution process. they just ask for additional time and refusing to document anything on the email. Tell me if I am lying. I have audio recordings of calls to prove (with permission of agent).
@flipkartsupport You are still not answering the resolution timelines. You cannot take infinitely long to resolve an issue. That too a prepaid one. Check my business to Flipkart over the years. Also, the returns. Would you want to loose a customer like me?