My DTDC ticket numbers are 31365173, 31365676 and 31396347. NOF has also forwarded my concern to DTDC. Please investigate the incorrect delivery status, provide proof of delivery, locate my parcel and address my complaint. I expect a proper response.
@DTDCIndia My shipment M1002493095 was marked DELIVERED, but I never received it. No one contacted me, and my society has no record of delivery. I have raised 3 complaint tickets, but the issue remains unresolved. Please investigate!
My customer care experience was equally disappointing. The representative rudely told me, "When I am talking, you shouldn't be talking." I raised a formal complaint but have received only automated acknowledgements, not a proper response.