@Roblox Our 4-5 year old game was taken down last week for something as trivial as putting this very X accounts username in our code redeem menu under the premise of "sharing personal information", and since then my tickets have been ignored and closed by your automated system saying i haven’t replied when i have multiple times, There's a huge lack of communication going on or we are simply being ignored. Our development team rely on this game to live but there seems to be no sense of urgency. When our game was suspended and told why we removed in less than a few seconds so I struggle to understand why it takes this long to confirm that it is gone. We kindly ask for some help with our situation because the support system you have doesn’t seem to be working.