@JioCare Do you really Care? Frustrated! Paid for a new JioFiber connection on Feb 7th. No installation yet, and the local representative isn't answering my calls. Can someone please assist? #JioFiber#JioCare#CustomerService
@JioCare@JioCare@reliancejio It's been 40 days of the same canned response. Are you guys even reading these? I need a resolution, and frankly, I'm done. Please process a refund.
@JioCare@JioCare My JioFiber connection was promised in 2 days, payment taken. 40 days later, no connection & no response from your executive or customer service. I demand a full refund. #
@JioCare@JioCare thank you for the response. I've been trying to contact customer service and local representative without success. I need a clear update on either the installation timeline or the refund process. Could you please provide a specific contact person who can help me? ๐ก
@JioCare Itโs been 13 days I paid for the new connection and waiting for the installation. Do you guys have any timeline for customer complaint resolution?