Prof Vilkes

[Prof Vilkes @PVilkes]

@SkyHelpTeam @ElsieLovelock 14 hours outage (Kent) for an essential service is incompetently bad - where is your technology resilience or your contingency measures? I’m still home working and broadband dependent - thankfully I have back-ups but this is still unacceptable #skybroadbanddown

[Prof Vilkes @PVilkes]

@SkyHelpTeam @MarcSaville It is 23:00 and the internet is still out from 18:30 today (TN4) - why is this taking so long to resolve?

[Prof Vilkes @PVilkes]

@PixarLuca @Disney 🏊🏻‍♂️🍻🛶

[Prof Vilkes @PVilkes]

@UniversalPics 1) Buy Blizzard Entertainment and build Blizzard World from Overwatch (2) Make attendance at Theme Parks compulsory under the curriculum... oh and (3) build a theme park in the UK... please.

[Prof Vilkes @PVilkes]

@Clevelandpools Is there a site where we can sign-up for any volunteering?

[Prof Vilkes @PVilkes]

@nbrez Having listened today to the #WakeUpWindDown podcast and a guided meditation by @bodhipaksa, it made me imagine just how phenomenal a joint podcast/venture between you two would be!

[Prof Vilkes @PVilkes]

@Pixar This is Luna and Darwin - they love chilling and chasing each other.

[Prof Vilkes @PVilkes]

@NintendoAmerica Ultra excited - thank you Nintendo!

[Prof Vilkes @PVilkes]

@bodhipaksa More adults than younger kids - Trying to be supportive to parents.

[Prof Vilkes @PVilkes]

@bodhipaksa I think Parents is a bit more common nowadays; siblings or kids I’ve never heard of being sent in the UK.

[Prof Vilkes @PVilkes]

@techwillsaveus Thank you - we have now received the new coder and it works perfectly. I have a very happy 8 year-old.

[Prof Vilkes @PVilkes]

@techwillsaveus I have been emailing support since 2 Jan as the Arcade Coder does not work - the two response emails are insufficient given the length of time and volume of contact. Please either solve the problem or, as requested, send me the form to return. Order# 26028.

[Prof Vilkes @PVilkes]

@techwillsaveus An email stating, essentially, for me to ‘turn it on or off again’ is not an acceptable response this late into the complaint. I have provided sufficient written and visual information and I expected a less causal and flippant response. 29 days since receipt.

[Prof Vilkes @PVilkes]

@techwillsaveus So after explaining last week why you had the wrong email (as it appears your tech team or whatever automated email had got a digit wrong in my email - despite already corresponding to me and with my evidence that I’d sent you the right email) - you want me to email you again?

[Prof Vilkes @PVilkes]

@techwillsaveus No you haven’t been in touch. No doubt because - as I have already explained in your email to me - you have my email wrong. Seriously poor.

[Prof Vilkes @PVilkes]

@techwillsaveus Despite reassurance - I have no response or update from @techwillsaveus since last week and I am stuck with a useless lump of plastic. No solution. No confirmation on refund or return. Unacceptable.

[Prof Vilkes @PVilkes]

Finally!

[Sarah Cooper @sarahcpr]

IT HAPPENED

[Prof Vilkes @PVilkes]

@sarahcpr Thank you for getting us through it! @sarahcpr

[Prof Vilkes @PVilkes]

@BorisJohnson @OliverDowden @Swim_England – Swimming pools are safe, well managed environments. 45 million visits since July, with an overall rate of just 0.99 cases per 100,000 visits. Please #SaveOurSports and #OpenOurPools!

[Prof Vilkes @PVilkes]

@PellsPool Grabbed my final swim of the season with you 😭