@simonrim went to @LibTavern@elephant1934 for food. There was a nail sticking out of couch ripped my new £350 jeans. Your manager contacted me to say they are only willing to meet me half way on cost. Think this is appalling customer service. Won’t be coming back RT
@Pablolfc29@simonrim@LibTavern@elephant1934 That's one of my favourite places to go 😤. Very surprised to hear that Paul. I expect so much more from a place that prides it's self on the high standards we have all become used to. You're lucky it was only your jeans. A nail in a chair. How????
@Pablolfc29@simonrim@LibTavern@elephant1934 Shocking Paul. Wouldn’t let it go though. That’s a lot of money to lose for something that is not your fault. They will lose a lot of money if we all stop going there.