@AmericanAir#robertisom
What kind of customer service is this where there is no update about my bag since 10 days. PLEASE OWN THE MISTAKE COMMITTED FROM YOUR END, which has ended up with me losing my university scholarship. Give me my compensation or my bag ASAP!
@AmericanAir#robertisom
I think this makes it pretty clear that Vistara has already handed over my bag to you. I would like you to please confirm the same and get my bag asap. What more communication do you need? DO THE NEEDFUL! It is important.
@airvistara #vinodkannan
Please reply with confirmation about where my bag was located and whom it was handed over to. I have been messaging the same in your DMs but am not getting any response there. How difficult is it to communicate?
@AmericanAir I literally have tried EVERYTHING. Please stop telling me to contact different departments, and get my bag asap. I have a lot of valuable items inside it.
@AmericanAir#robertisom
It has been more than 48 hours and Vistara has confirmed that they handed over my bag American. How much long will it take for it to come or you to at-least update? I have mentioned several times how important it is for my admission. PLEASE TAKE CHARGE!
@AmericanAir There are no updates available whenever I check the website. I request you to kindly locate the bag asap as it cannot be anywhere other than Mumbai or Delhi airport!
@airvistara #vinodkannan
I purchased the extra bag which you are not able to deliver to me. I have important documents in there which I need to submit to my university asap, it’s a matter of admission if I fail to submit them.
TAKE THIS SERIOUSLY PLEASE!
I need the bag asap
@airvistara #vinodkannan
Rather than ignoring DMs and emails, I request you to please reply with updates as how difficult can it be to trace a bag at Mumbai or Delhi Airport? Not the kind of customer service I was expecting! It’s been 24 hours already! Huh.
@airvistara According to American Airlines, it is Vistara who is not handig over my bag. I have really important stuff in there and need that asap. Please do the needful
@airvistara @AmericanAir#vinodkannan#robertisom I have not received one of my bags at JFK and none of the airlines is helping me out.
Vistara complaint reference: 15070736. I have really important stuff and need it asap! Please fulfil your responsibilities.
@EmiratesSupport Hi Team, my flight for Mumbai to New York via Dubai has been rescheduled with a layover of 14 hrs 5 min. Kindly help me book a flight with a lesser duration of layover. I have also sent you a DM.