Pathetic customer service. In a world like today's where everyone is customer centric, sad to see @gomechanicindia dropping the ball. No clarity of when work will be done and way too many follow ups. Genuinely sad to see when we trust our car with them and this is the response!
Your exec just called to inform me that he doesn't know and it will probably take 2 hours. Is this a joke? In this heat where we pay our bills on time, without any prior info, random powercuts. Worst part is- your team also doesn't know and can't help. @NammaBESCOM#worstservice