@Lenovo_in Yes you can do, I want replacement in place of refund. If refund is last option then give me compensation for 30 days wait, mental and physical stress.
At least give me coupon to buy same product or arrange same laptop in same price. If you do this for me that will my Diwali gift
I ordered a Lenovo IdeaPad gaming laptop from @Flipkart but in that there is manufacturing defect, so raised a request regarding replacement but they are not giving me replacement. They are giving me refund but i need replacement because I bought that laptop in big billions sale.
Hi Lenovo and Flipkart,
Please help me I am confused what is going to be with my order. Flipkart saying we will again schedule technician visit after that we will do further process. Lenovo saying first we will give you replacement but now they are saying we will give you refund.
Hi Lenovo and Flipkart,
Please help me I am confused what is going to be with my order. Flipkart saying we will again schedule technician visit after that we will do further process. Lenovo saying first we will give you replacement but now they are saying we will give you refund.
Even they are not giving you full refund for your product. They are not helping you if they know issue is from there and seller side. I waited for 20 days to get desired resolution but i haven't got. They cheated me. I asked them every time to solve my concern.
Sent us account details and pickup address. Please help what I have do now I am confused. And no one neither flipkart nor Lenovo customer care giving me proper information.
Please help me 🙏
@Lenovo_in I got Flipkart there are closing this request form there side I have to connect with Lenovo now for refund/replacement. I am trying but not getting any update.
@flipkartsupport@Flipkart
Flipkart executive give me timeline till today but still no one even tried to contact me and whenever I am contacting them they are not giving any update.
@flipkartsupport Still I am not get any update and again excutive saying to wait for 24 to 48 hours, means after 18 days they still want time, they are not doing any work. I request you to all coustomer don't buy even 10brs product from Flipkart.
@Lenovo_in@Lenovo I ordered Lenovo's IdeaPad gaming laptop but in that laptop there was display issue, so i raised a request for replacement and the customer care was ok with that, but after 5 days he is saying we will processing your request for refund .
@Lenovo_in I sent mail also gopal rotti [email protected] but he is also not doing anything. First he replied me you will gate replacement but now he is saying me I will get refund. But I want replacement. I am trying to connect with on call but he is not giving me any response
@Lenovo_in@Flipkart@flipkartsupport
I bought from Flipkart and as per Flipkart term & conditions I am eligible for 7days replacement policy. And as that brand is responsible for replacement.
They want for us to pay more for same product which ordered in less price.
If some senior person from Lenovo seeing this I want replacement, and if you are not giving replacement in that case I want compensation of same amount which i have to pay for same laptop.@TrakinTech
Means they know that on 2nov sale are starting and same laptop I can order with same price which I paid in last sale but now they are saying that we will give you refund after 17days while sale would have been ended. This is how Lenovo cheats with their customer.@TechnicalGuruji