Even same thing doing with my order, you can check my profile.
@flipkartsupport is just good for nothing. They are sending auto generated messages
My order also about to order 13 march and they don’t have any proper answer for it why it is delaying even my order reached to my nearest location by 12 march
@_Kalyan_K This is the level of support I am receiving from @Flipkart and @EkartLogistics.
First, they say the order will be delivered today and I will receive an "out for delivery" message by 1 PM. At the same time, the delivery partner at the nearest hub is saying the order will not be delivered today.
Customers are being given conflicting and confusing information from different sides. Support says one thing, the delivery partner says another.
My order reached the nearest hub on 12th March and the promised delivery date was 13th March, but it was not delivered. The date was then pushed to 15th March, and even now there is no clear confirmation of delivery.
This kind of miscommunication and lack of accountability is extremely frustrating for customers. Instead of resolving the issue, support is sending generic responses and asking me to wait again.
I request @Flipkart to properly coordinate with @EkartLogistics and provide a clear and honest update on when the order will actually be delivered.
Tagging @jagograhakjago and @NCH1915 as the issue is still unresolved despite multiple follow-ups.
#Flipkart #CustomerService #DelayedDelivery
@FlipkartSupport This is again incorrect information. You are saying that a specialist has already connected with me and provided a solution, but no one has contacted me yet.
Instead of checking the actual issue, I am only receiving generic and random responses on social media which do not address the real problem.
My order has been at the nearest hub since 12th March, the delivery date was 13th March, and even now there has been no proper update or delivery attempt. Simply claiming that a solution was already provided is misleading.
I request @Flipkart to verify the case properly and provide a genuine update, rather than repeating automated responses.
Tagging @jagograhakjago and @NCH1915 as I am not getting a proper response or resolution.
#Flipkart #CustomerService
@FlipkartSupport This is incorrect information. You mentioned that your team has already gotten in touch with me, but no one from your team has contacted me at all.
Please stop giving misleading updates on a public platform. If someone from your team had actually contacted me, I would not be repeatedly asking for clarification here.
My order has been at the nearest delivery hub since 12th March, and the promised delivery date was 13th March. Instead of delivering the package, the delivery date was simply pushed to 15th March without any clear explanation.
What is even more disappointing is that I am only receiving generic responses on social media, while the real issue remains unresolved. This kind of communication creates confusion and frustration for customers.
@Flipkart@EkartLogistics Please provide accurate information and a real update on the delivery, instead of claiming that someone has contacted me when that has not happened.@jagograhakjago@nch1915
I expect a genuine response and immedia
@FlipkartSupport This is exactly the problem. Instead of providing a real update, you are sending autogenerated and generic responses that do not address the actual issue.
My order has been at the nearest delivery hub since 12th March, and the promised delivery date was 13th March. Even after several days, there has been no delivery attempt and no proper status update. Simply changing the delivery date to 15th March without explanation is not acceptable.
As a customer, I expect clear communication and accountability, not automated replies that avoid the real problem. Repeating the same message without resolving the issue only shows poor customer support.
Please stop sending autogenerated responses and provide a real update on why the package is still not being delivered despite being at the local hub for days.
@Flipkart@EkartLogistics Kindly resolve this issue immediately.
#Flipkart #Ekart #CustomerService
We apologize for the experience. We have already clarified this in our earlier post. Request you to refer to the same. If there's anything else that you'd like us to help with, please let us know. Appreciate your understanding. Please do not share your order specific details on this social platform as they are visible to all. Kindly delete the information shared to ensure your details are secure. To make sure that your Flipkart account information is safe, please reach out us via DM for update.
@FlipkartSupport This response does not clarify the issue at all. You mentioned that it was already explained earlier, but the real problem still remains unresolved.
My order reached the nearest hub on 12th March and the promised delivery date was 13th March. Even after the package has been at the local delivery center for several days, it has still not been delivered. Instead, the delivery date was simply pushed to 15th March without any valid explanation.
Giving a generic apology without actually addressing the delay is not a solution. Customers expect transparency and proper updates, not automated responses.
If the package is already at the nearest hub, why has there been no delivery attempt for multiple days? Why is there no clear status update in the tracking information?
I am simply asking for a clear explanation and immediate delivery, not generic replies. Please provide a real update and resolve this issue instead of repeating the same message.
#Flipkart #Ekart #CustomerService