P9 | Operations

When stuff breaks, for maintenance, outages, or to get in touch with support, please send a direct message or email [email protected]

[P9 | Operations @Panorama9Ops]

🚀 Exciting news! Check out the latest feature at https://t.co/Rb2hkhP2fY:
- Global status of the Panorama9 infrastructure (if you are not authenticated)
- Status of the Panorama9 infrastructure for your own account (if you are authenticated) #Panorama9 #ITMonitoring #TechUpdates

[P9 | Operations @Panorama9Ops]

🎉 Good news, everyone! 🎉 We're thrilled to announce that the issue with P9Connect has been successfully resolved by our dedicated team of engineers. Everything is back up and running smoothly! Thank you for your patience. #P9Connect #IssueResolved #BacktoNormal 🚀✨

[P9 | Operations @Panorama9Ops]

🚨Our engineers are on the case! 🛠️ We've identified the issue with P9Connect and are actively working to resolve it. Rest assured, normal service will be back online soon. We apologize for any inconvenience, Thank you for bearing with us! #P9Connect #TechnicalIssue #ThankYou

[P9 | Operations @Panorama9Ops]

🔧 Issue Resolved! 🎉 Our development team has successfully fixed the reported issue. Thank you for your patience and understanding. If you have any further questions or concerns, feel free to reach out. We appreciate your continued support! 🚀 #ProblemSolved #CustomerFirst

[P9 | Operations @Panorama9Ops]

There was an oversight in the development process that resulted in an issue. Rest assured, our team is actively working on resolving it, and we anticipate having a fix in place soon. We appreciate your understanding and patience as we work to rectify this situation.

[P9 | Operations @Panorama9Ops]

We are delighted to tell you that our engineers have been able to resolve the outages. If any issues persist please do not hesitate to contact us.

[P9 | Operations @Panorama9Ops]

@FairleaRhysM We are delighted to tell you that our engineers have been able to resolve the issue you were having. If you need any help in the future, please don't hesitate to reach out to us, and we would be more than happy to help.

[P9 | Operations @Panorama9Ops]

We are currently encountering an outage, Our team is working diligently to resolve this issue as soon as we can, We are doing all that we can to have the system up and running again in the shortest amount of time possible.

[P9 | Operations @Panorama9Ops]

We wanted to let you know we will be upgrading our P9 Connect servers on Saturday, September 9th between 2am and 6am(EDT). We anticipate everything will go smoothly with minimal to no interruptions. However, we understand that this process may cause some delays,

[P9 | Operations @Panorama9Ops]

Upgrading our P9 Connect servers on Wednesday Aug. 23 between 8am and 1pm UTC. We expect everything to go smoothly with zero to very few interruptions, but just in case, we are letting you know now 😉

[P9 | Operations @Panorama9Ops]

Updating our DNS. Today starting at 2:00pm UTC we are performing upgrades to increase performance and stability. It will take 48 hours to fully populate, however we do not expect any issues during this time. We are closely monitoring all our systems.

[P9 | Operations @Panorama9Ops]

Issue has been resolved. We apologize for the inconvenience caused. If you experience any other issues in the future, please do not hesitate to contact us. Thank you for your patience and understanding.

[P9 | Operations @Panorama9Ops]

Issues is being resolved. We are seeing large improvements in load times for Asset list etc.

[P9 | Operations @Panorama9Ops]

Issues is being resolved. We are seeing large improvements in load times for Asset list etc.

[P9 | Operations @Panorama9Ops]

EU-based customers are reporting issues related to viewing devices and issue. We are investigating and will update when we have more information

[P9 | Operations @Panorama9Ops]

EU-based customers are reporting issues related to viewing devices and issue. We are investigating and will update when we have more information

[P9 | Operations @Panorama9Ops]

@dandrago Of course. Please email us at [email protected] or use the in-app message system, found in your dashboard.

[P9 | Operations @Panorama9Ops]

Everything looks to be back to normal. We do apologize for this. We are continously monitoring it.

[P9 | Operations @Panorama9Ops]

Some customers were continuing to get alerts. We have fixed the issue and all systems looks to be operational

[P9 | Operations @Panorama9Ops]

Everything looks to be back to normal. We do apologize for this. We are continously monitoring it.

[P9 | Operations @Panorama9Ops]

@dandrago @BookWorm3999 This was internal infrastructure issue. It was not a cyber attack.

[P9 | Operations @Panorama9Ops]

We are closing in on the issue. We expect to be able to resolve the issue shortly

[P9 | Operations @Panorama9Ops]

We are still working to fix the issue.

[P9 | Operations @Panorama9Ops]

We are getting back up with US customers as well. We are monitoring everything very closely.

[P9 | Operations @Panorama9Ops]

We are seeing EU customers being able to log in. Still working on getting US customers sorted out.

[P9 | Operations @Panorama9Ops]

We are closing in on the issue. We expect to be able to resolve the issue shortly