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Be ready for random replies to random tweets!๐
@OlaElectric@bhash
Another problem with your services is customers can only talk to call center person who doesn't have much of authority. They just escalate the problem from there end and nothing happens!
Also worth mentioning is you call center people don't have any authority and they just show us that they are escalating our complaints. I definitely wanna talk with some higher authority about this because this is absolutely frustrating! (5/5)
@OlaElectric@bhash
Do you know that your service is pathetic and service centres are useless?
My scooter was picked up on 29th October, 2023 and since then it is at your service center located at Phugewadi, Pune, Maharashtra. (1/5)
But you have to resolve the issue as well... I don't have scooter for more that s month now. I have to bear the charges of my office visits and this thing is having impact on my mental health.
I want my scooter back in working condition asap. (4/5)
Hello @OlaElectric ! I had an appointment related front fork change today. I have not received any call, text or email from the team. Whats going on?
@bhash @OlaPune @ola_supports