@LGIndiaConnect even we have been told it has been escalated but to no effect. No resolution and not even a single email or phone call from LG. Is this your company policy? Is this how you treat your customers?
@LGIndia@LGUS@LGIndiaConnect
This is what a 55 inch TV becomes twice under 2 years. They keep on playing change change untill randomly the TV become right. Worst experience from service center and this is the 4th or nth time. Despite escalations, no resolution or response
They are not letting us go for a replacement claim as well, since why should we keep such a faulty TV which breaks down twice in less than 2 years.
@LGUS@LGIndia
Panel x2 replacement and Motherboard was also replaced but no resolution yet and no one can tell what is the issue. Now there is a software issue as well on top of the hardware issue. YouTube and apps are not working properly.
Service center is now bringing cable to replace that
The TV is still broken and then call us open for almost a month. No one can diagnose why it's happening or provide a concrete answer. It's all a guessing game and replacement game and praying that it fixes itself.
Panel got replaced, twice , still nothing,
Motherboard as well.
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