Parsec Telesystems

Parsec Telesystems is a Cisco applications development partner providing off the shelf Cisco UC application integration services to clients across the globe

[Parsec Telesystems @ParsecTelesyste]

Parsec's Webex Calling CRM Connector solution works as a bridge between the CRM and Cisco Webex Calling.
The CRM can be any cloud-based CRM like Salesforce (SFDC), ServiceNow, MS Dynamics or a 3rd party CRM.

Solution Video : https://t.co/zaGh4Wf4Lc

Write to [email protected]

[Parsec Telesystems @ParsecTelesyste]

MARS Agent Greeting application for #Cisco #CUCM / #UCCX / #UCCE / #PCCE .Application supports Cisco JABBER Client also.Plays out greeting messages for #Inbound & #Outbound Calls

Write to [email protected]

[Parsec Telesystems @ParsecTelesyste]

Parsec provides services for integrating your existing #Chatbot solution with Cisco CUCM ,UCCX,UCCE platforms
Integrate with your existing Chatbot solution with Cisco #CiscoJabber Client to enable Chatbot features for users

For more details write to [email protected]

[Parsec Telesystems @ParsecTelesyste]

Parsec’s MARS Remote Silent Monitor(RSM) app for Cisco #CUCM #UCCX #UCCE enables an authorized supervisor to remotely silently monitor an agent call.The supervisor can monitor an agent call by dialing the enterprise MARS RSM IVR number from any phone.
#RemoteSilentMonitor #RSM

[Parsec Telesystems @ParsecTelesyste]

Parsec’s MARS Silent Monitor & Whisper-Coaching app for Cisco CUCM/UCCX/UCCE allow supervisor to silently monitor & whisper/coach a conversation between an agent and a customer without the customer or agent knowing that he/she is being monitored.

Email: [email protected]

[Parsec Telesystems @ParsecTelesyste]

Parsec Telesystem's MARS Agent Greeting for Cisco CUCM / UCCX / UCCE /PCCE https://t.co/nskkAOYoXx via @YouTube

[Parsec Telesystems @ParsecTelesyste]

May the festival of light brighten up you & your near and dear ones lives.
Happy Diwali

[Parsec Telesystems @ParsecTelesyste]

#ParsecTelesystems MARS Silent Monitor & Whisper application for Cisco CUCM / Contact Center.
Works with install bases having Cisco CUCM only
Works with install bases having Cisco UCCX / Cisco UCCE
Monitor all incoming Calls ,Campaign Dialer Calls,Manual calls
#CUCMSilentMonitor

[Parsec Telesystems @ParsecTelesyste]

PARSEC TELESYSTEMS is celebrating 10 years of its service.
It has been a meaningful journey with Cisco, and yourself, all these years. We, team PARSEC, express our deep gratitude to you!

[Parsec Telesystems @ParsecTelesyste]

https://t.co/mZ15wJXd53

[Parsec Telesystems @ParsecTelesyste]

#parsectelesystems MARS Advisor OnCall for Cisco CUCM is a Cisco IP Phone based application which enables enterprise user (Ministers/CEO/Head of Departments) to have one or many specialist/advisor on call in a whisper mode when you are in a call with your customer.

[Parsec Telesystems @ParsecTelesyste]

#parsectelesystems #PostgresSQL connector for Cisco UCCX enables UCCX IVR scripts in your contact center to connect with PostgresSQL Database

[Parsec Telesystems @ParsecTelesyste]

#parsectelesystems MARS CUCM Wallboard integrates with Cisco CUCM.
View Hunt Pilots real time statistics
View Hunt Lists real time statics
View user/agent extension real time statics (Idle/Busy)
View PRI line real time statics (Gateway should be configured as MGCP)
#cucmwallboard

[Parsec Telesystems @ParsecTelesyste]

#ParsecTelesystems a "Cisco Preferred Solution Partner" is on the look for partners who could push our services further.
If your organization sells Cisco UC & CC solutions, take a moment and write to us at [email protected] to see how the reseller partnership can benefit you.

[Parsec Telesystems @ParsecTelesyste]

#ParsecTelesystems MARS Chat Gadget for Cisco Finesse (UCCX ,UCCE)
Agent to agent chat
Agent to supervisor chat
Supervisor to agent chat
Supervisor can broadcast a message to a group of selected agents(Team)
#FinesseChatGadget

[Parsec Telesystems @ParsecTelesyste]

MARS Silent Monitor & Whisper application for Cisco CUCM / Contact Center
-Monitor all incoming Calls
-Monitor Campaign Dialer Calls
-Monitor manually dialed outbound calls
-Monitor Agent to Agent Call
-Whisper Coaching
-Continuous Monitoring feature

Email : [email protected]

[Parsec Telesystems @ParsecTelesyste]

Migrated from Cisco CAD to Cisco Finesse but missing some features ?

Parsec Telesystems provides services to fill up such gaps with custom developed Finesse Gadgets & other 3rd party application integration services.

Contact Parsec at [email protected]

[Parsec Telesystems @ParsecTelesyste]

Is your call/voice recording solution compatible with Cisco ?

Parsec provides 3rd Party Voice Recorder integration services with Cisco CUCM / UCCX / UCCE.
To integrate your existing call/voice recorder solution with Cisco CUCM /UCCX /UCCE write to us at [email protected]

[Parsec Telesystems @ParsecTelesyste]

Parsec Telesystems is looking for good Java developers.
Experienced : 1-3 Yrs ( 2 Posts )
Fresher/Trainee : 2 Posts
Candidates can mail their resumes to [email protected]
Joining : Immediate
Location : Gurgaon,India