@golf123456678 Hello, we do apologize. We are not able to private message you on Twitter. Please private message to Sears's Facebook. Provide the name, phone number, and address for us to review and assist further. Thank you.
@joebstich Hello Joe Stich, please follow the link below and fill out the form so the PartsDirect Solutions team can look further into your order. Please feel free to follow up with us here if you have not received an update within 48 to 72 business hours. Thank you
https://t.co/7h581KhBst
@bobcats9498 Hello Jason, We are not able to private message you on Twitter. Please private message to Sears's Facebook. Provide the full name, phone number, and order number for us to review and assist further. Thank you.
@jkoenin@Sears@PayPal Hello Jason, thank you for reaching out. We are very sorry to hear you have not had a good experience with us and we would be happy to see how we can help. Please PM us on FB with the name, order number, zip code, and phone number. Thank you
@LongJohn921 Hello John, thank you for reaching out. We are very sorry to hear you have not had a good experience with us and we would be happy to see how we can help. Can you please DM us? Thank you
@LongJohn921 Hello John Long, please follow the link below and fill out the form so the PartsDirect Solutions team can assist further. Please feel free to follow up with us here if you have not received an update within 48 to 72 business hours. Thank you
https://t.co/7h581KhBst
@shaunlita Hello Shaun W, please follow the link below and fill out the form so the PartsDirect Solutions team can look further into your inquiry. Please feel free to follow up with us here if you have not received an update within 48 to 72 business hours. Thank you
https://t.co/7h581KhBst
@feralkaren69 Hello, please feel free to visit https://t.co/6PPKmNPJvN and start a new chat with our Chat team. You can find the Chat tab in the lower right-hand corner. Please allow time for this feature to become available if you do not see the tab immediately. Thank you!
@imcin531 Hello Cindy, contact our customer service at 1-800-732-7747 or follow the link below and fill out the form so the PartsDirect Solutions team can look further into your inquiry. Please private message us on Sears's Facebook for assistance. Thank you
https://t.co/7h581KhBst
@rshiller11@searscares Hello Robert, we received your message on FB and have re-escalated this matter to the Repair Unit for assistance. We were unable to respond to your FB message at this time. Please follow up with us there if you are not contacted within 72 business hours. Thank you
@rshiller11@searscares Hello Robert, we apologize but we no longer have access to your previous messages here. Can you please DM us with your phone number and order number so we can look further into this on your behalf? Thank you
@rshiller11 Hello Robert, can you provide details on the type of refund? Is this for service or a part you ordered? Please private message us on Sears's Facebook with the name, phone number, and address for us to review and assist further. Thank you.