@cigna, when I contact there, let us help you, I am told that they are changing the ID number. I have maintenance drugs I used to survive and I cannot refill and I went to the hospital and cannot fill those prescriptions either. I don’t know what to do.
@Cigna , according to them, I have been covered by health insurance since January 1, and yet they have not provided an ID number. When I call customer service, they can’t find anything in their system, but they sent me a letter saying I have coverage, but I cannot prove that.
Tmobile been charging me $75/month for a flip phone they said would only cost $25/mth bc it’s voice only and now they can’t charge me less and can’t find the chats. I would have to open another account? Why? It’s for my elderly mother who is not tech savvy. @TMobile